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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Insightful, Interactive DMAIC Support with Simulation
“Lots of insight, nicely explained by VK Sir, good support from the team and it was very much interactive. Simulation is best to support DMAIC in all phases.”
Business Modelling Expert
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Eye-opener business modeling with clear case studies
“This course was an eye-opener on real-time business modelling. VK sir was very thorough with the case studies and each and every step was clear and gave a perfect understanding of how simulation and modelling are to be done.”
Business Modelling Expert
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Gourab Kumar Mahapatra
03/04/2022
Positive Impact on Careers, No Specifics Given.
“Nothing Specific, But it will definitely have a positive impact in our careers.”
Lean Six Sigma Black Belt
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Thought-Provoking Session on Business Modelling
“It was a very thought-provoking, engaging session that introduced, and increased my curiosity about the world of business modelling. Looking forward to opportunities for applying the same in my workplace.”
Business Modelling Expert
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The trainer’s Deep Knowledge Transferred Well
“The trainer has a deep knowledge. He was able to transfer the concepts very well. He made sure all of us were able to follow and understand the concepts. over all I had a very good learning experience. Also the learning material was crisp and clear. The way course is designed is also complementing. “
Lean Six Sigma Green Belt
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Ajay J Ingle
01/04/2022
Bharat Forge
Deep Clarity on DFSS Tools Provided
“The Course gives deep clarity and understanding of different tools used in DFSS. The teaching methodology is also very good which helps in concept understanding clearly.”
DFSS Black Belt
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Afroz Shaikh
01/04/2022
Bharat Forge
Excellent Teaching Method by Trainer
“The teaching method of the Trainer is excellent. The course content is good.”
DFSS Black Belt
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Govind Jagtap
01/04/2022
Bharat Forge
Best Training for Industry Professionals
“Best training for Industry”
DFSS Black Belt