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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Awesome Course Covering Modelling and Project Selection
“The course is awesome as it covers all the topics of modelling from scratch till the final model building in the end. Also throws light on the selection of the right projects in an organization.”
Business Modelling Expert
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Insightful Discussions Expanded Our Thinking
“The classroom discussions were very insightful with eclectic inputs from participants from across the industries which were moderated at par excellence by the Tutor. Thanks VK for making us think beyond our usual limits!”
Business Modelling Expert
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Course was practical, insightful, and valuable.
“Thank you for a great course. It was wonderfully practical, both personally and professionally, offering valuable insights that can be applied in various aspects of my career.”
Lean Six Sigma Green Belt
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Interactive Sessions Made Learning Engaging
“The sessions were more interactive, and overall, it was a good experience. The interactive nature of the sessions made learning engaging and enjoyable.”
Lean Six Sigma Green Belt
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Rewarding Experience; Highly Recommend Course
“Participating in the course was a rewarding experience that will contribute to personal growth in the future. I highly recommend this course to others.”
Lean Six Sigma Black Belt
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Effective Learning and Endorsement for Benchmark Six Sigma
“Very good approach towards learners, even though the syllabus was totally new for me. I learned a lot from the training sessions. I would also like to refer my colleagues to learn and take the certification course from Benchmark Six Sigma. Thanks for the wonderful learning.”
Lean Six Sigma Green Belt
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Good Experience; Seeking Black Belt Program for Further Advancement
“It was good, but I am still looking for a Black Belt program to further advance my knowledge and skills in Six Sigma.”
Lean Six Sigma Green Belt
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Mokshesh Shah
25/10/2021
AVP – Business Excellence & Customer Experience, Future Generali India
MBB Programs Provide Practical Exposure; Learning with VK Adds Value
“Pack of certification programs as part of MBB are aptly designed to give a complete theoretical and practical exposure for solving business problems. Learning with VK and other fellow participants from across the industries simply adds value to the whole program…!!”
Business Excellence Master Black Belt




