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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Interactive Sessions Made Learning Engaging
“The sessions were more interactive, and overall, it was a good experience. The interactive nature of the sessions made learning engaging and enjoyable.”
Lean Six Sigma Green Belt
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Effective Learning and Endorsement for Benchmark Six Sigma
“Very good approach towards learners, even though the syllabus was totally new for me. I learned a lot from the training sessions. I would also like to refer my colleagues to learn and take the certification course from Benchmark Six Sigma. Thanks for the wonderful learning.”
Lean Six Sigma Green Belt
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Good Experience; Seeking Black Belt Program for Further Advancement
“It was good, but I am still looking for a Black Belt program to further advance my knowledge and skills in Six Sigma.”
Lean Six Sigma Green Belt
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Crisp and Well-Balanced Training Content with Applicable New Concepts
“The Training content was very crisp and well balanced. There were enough examples to clearly understand the concepts. I was able to learn many new concepts, which could be applied to my current work. A highly recommended course!”
Business Modelling Expert
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Informative and Interactive Green Belt Course to Assimilate
“The Green Belt Six Sigma Course is informative and instructional. The flow of the course makes it easy to assimilate various types of best practices. Learning is conducted in an interactive and fun way, making it easy to remember new ideas and methodologies for future recall.”
Lean Six Sigma Green Belt
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Enjoyed Session on Simulation and Crystal Ball Tool with Simple Basics
“I really enjoyed the session where enough examples were shared about how simulation can help take better decisions, reduce risks and potentially improve profit and the crystal ball tool makes it simpler to execute. What I liked about the training was that the basics were kept simple and easy for everyone to understand.”
Business Modelling Expert
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VK Sir’s Well-Explained Module with Diverse Case Studies Aided MBB Certification
“This module was well explained by VK Sir. He also took the time to address all queries within the limited time frame. It was one of my important milestones to get MBB certified. BME session is the first step towards the same. It was a very engaging session with diverse case studies from various industries”
Business Modelling Expert
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Useful Session Covering Practical and Common Workplace Challenges
“The session is very useful for my current work. The instructor covered both practical & common challenges faced at work. Thanks for the interactive and energetic session.”
Business Modelling Expert