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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Interactive TRIZ session helps resolve contradictions.
“Quite a good session and interactive too. TRIZ approach is gonna help me & of course organizations where there are contradictions and a need trade-off between objectives. VK Sir is always good to make things clear and understandable.”
Creativity and Innovation Practitioner
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TRIZ Helps Solve Business Problems Efficiently
“TRIZ will really help us to resolve our business problems in more effective and efficient manner. The theory of inventive problem solving called TRIZ in the Russian Language; is always helpful to find out the best possible solutions in a shorter duration.”
Creativity and Innovation Practitioner
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Deeply structured problem-solving approach
“A very deeply structured approach to problem-solving that makes you think of the basic principles applied towards solutions.”
Creativity and Innovation Practitioner
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Detailed Orientation with Practical Case Studies for BB
“I believe this course offers a detailed orientation for any aspiring Six Sigma Black Belt candidate, as the presenter shares self-experiences and practical case studies with real-world applications. Many thanks to Venugopal and the entire Benchmark team for smoothly organizing the meetings.”
Lean Six Sigma Black Belt
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Well-Organized Content with Practical Situations
“I enjoyed the course and learned from lot. The content is well organized and Mr Mayank was taken into structured manner with practical situations. Looking forward to my progress in my career”
Lean Six Sigma Green Belt
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Shaina Taneja
01/05/2022
Quality Insight Analyst, Airbnb
Experience provided useful insights and practical knowledge.
“It was a good experience, providing useful insights and practical knowledge that I can apply in my work.”
Lean Six Sigma Green Belt
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Program Provides Statistical Methods for Practical Problems
“The program gives insight of the statistical methods to look at practical problems in day-to-day work environment and helps to take decision which method is useful. “
Lean Six Sigma Black Belt
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Great Experience with Lean Green Belt Program
” I had a great experience with benchmark six sigma lean green belt program. The trainer adequately covered the content. The trainer made us understand the topics in best way possible. “
Lean Six Sigma Green Belt