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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Expectations Met on Effective Tool Usage
“I have really meet my all expectations on effective use of various test, tools and techniques during problem solving process from this Lean Six sigma BB Program. And i am very sure that it will really help me for successful completion of various projects in my present Organization. “
Lean Six Sigma Black Belt
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Knowledgeable and patient trainer; good session
” The Green Belt session was good. The trainer (Mayank Gupta) was having adequate knowledge and was having patience to listen to our questions & to clear all our doubts. Thank you! “
Lean Six Sigma Green Belt
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Great Course with Benchmark Trainer
“Great course to learn from Benchmark trainer “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Valuable Training Appreciated, Enhanced Learning
” Thanks so much for your very valuable training. It was really great learning. It added some good stuff in my kitty. “
Lean Six Sigma Green Belt
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Great Green Belt training; friendly online environment
” It was a great experience getting trained under Mayank Sir for the Six Sigma Green Belt Program. Learnt a lot about the basic principles of Lean Six Sigma. Mayank sir and Supriya Madam coordinated very well and made sure all the problems were addressed as soon as possible. Very friendly environment within the online classroom and it was fun interacting with all my batchmates. “
Lean Six Sigma Green Belt
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Great training; valuable insights provided
“It was great. Thank you!! The training provided valuable insights and a comprehensive understanding of the subject matter.”
Lean Six Sigma Green Belt
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Learner-Friendly Course Structure Was Well Established
“The course structure is well established and learner-friendly, ensuring that the material is presented in an organized and accessible manner.”
Lean Six Sigma Green Belt
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Engaging course; more learning than college
“Very engaging course and had me hooked throughout the sessions. I learned more than in my online college classes, making it a highly valuable experience.”
Lean Six Sigma Green Belt