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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Nehal Merchant
12/01/2022
Operations Manager, Home First Finance
Interactive Sessions Cleared Doubts Effectively
“The explanation done was so good. All the doubts are cleared as the sessions are so interacting & all the participants are given chance to answer all the sample questions during the sessions, which makes learning easy.”
Lean Six Sigma Green Belt
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Nwadei Lucky
10/01/2022
Human Resources Manager, OTA
Seeing Potential Through Data
Attending the Six Sigma training expanded my understanding of what’s possible when we take the extra step to quantify what initially seems immeasurable. It highlighted that even HR processes can be fully data-driven and statistically guided.
Lean Six Sigma Green Belt
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Danang Wicaksono
10/01/2022
Technic Supervisor, Engineering
Empowered for Factory Excellence
After completing this course, I feel better equipped to contribute effectively and drive improvements in a factory setting.
Lean Six Sigma Green Belt
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KalyanBabu Rajen
10/01/2022
Engaging and Exceptional Trainer
Mr. VK is one of the most outstanding trainers I have encountered. His use of ‘Santa & Banta’ stories makes the sessions highly engaging, keeping participants attentive and involved throughout.
Lean Six Sigma Green Belt
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Binay Saraf
10/01/2022
Corporate Finance
Essential for Market Competitiveness
Six Sigma is a crucial course, not just to gain an edge over competitors but also to sustain and thrive in today’s competitive market.
Lean Six Sigma Green Belt
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Ohiaeri Chioma N.
10/01/2022
HR and Administration Manager
Simplicity in Learning Applied
What I appreciated most was the instructor’s ability to make complex concepts seem simple, easy to understand, and highly applicable in real-world scenarios.
Lean Six Sigma Green Belt
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Valuable Training Appreciated, Enhanced Learning
” Thanks so much for your very valuable training. It was really great learning. It added some good stuff in my kitty. “
Lean Six Sigma Green Belt
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Great Green Belt training; friendly online environment
” It was a great experience getting trained under Mayank Sir for the Six Sigma Green Belt Program. Learnt a lot about the basic principles of Lean Six Sigma. Mayank sir and Supriya Madam coordinated very well and made sure all the problems were addressed as soon as possible. Very friendly environment within the online classroom and it was fun interacting with all my batchmates. “
Lean Six Sigma Green Belt




