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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Grateful for Enriching Knowledge Throughout Course
“I extend my gratitude for enriching me with valuable knowledge throughout the course.”
Lean Six Sigma Black Belt
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Smart Session Planning; Engaging Content Delivery
” Session planning done smartly, trainer Mayank Gupta made learning easy with relevant examples. Content delivery was engaging and practical sessions during the class on minitab provided more clarity. Thank you Mayank Sir, Support team and Benchmark! “
Lean Six Sigma Green Belt
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Industry-Simulated Data Illustrated Six Sigma Applications
“The data files used, which simulate actual industry data, were invaluable in illustrating the application of Six Sigma tools.”
Lean Six Sigma Black Belt
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Good Trainers and Wonderful Program to Learn and Improve
“Good trainers and wonderful training program to learn and improve. “
Lean Six Sigma Black Belt
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Commendable Demonstration of Six Sigma Tools and Applications
“The demonstration of Six Sigma tools was commendable, providing a clear understanding of their application and utility.”
Lean Six Sigma Black Belt
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Seerthi Nadar
17/01/2022
Central Service Team, Home First Finance
Effective Teaching Improved Productivity Knowledge
“I gained knowledge on improving productivity, thanks to the effective way of teaching employed by the trainer.”
Lean Six Sigma Green Belt
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Vaibhav Dubey
17/01/2022
Deputy General Manager, Alembic Pharmaceuticals Limited
Benchmark: A statistical problem-solving platform
“Benchmark provides a sound platform to learn and use the statistical knowledge to resolve the process issues “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Aakar M Gupte
17/01/2022
Sr QA automation Lead, AIT Global India
Enhancing Processes with Data-Driven Industry Examples
“Great effort to ensure the reality of industry examples were discussed and overall a practical approach on how one can improve the process with the help of data “
Lean Six Sigma Black Belt