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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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GULSHAN KUMAR
19/12/2022
MANAGER, UCO Bank
MBB certification improves leadership capabilities
Lean Six Sigma MBB certification is a great way to improve your capabilities as a leader in your organization. It helps in renovating your business processes. The teaching method during this program offers relevant training which is in high demand across industries and is applicable in manufacturing, finance, healthcare, IT, and more.
Business Excellence Master Black Belt
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Benchmark Training Better Than Previous ASQ Training
“Got in house training from ASQ this one was way better I came back after close to year post doing my green belt. The green belt gave me foundation to be part of different blackbelt projects in my company “
Lean Six Sigma Black Belt
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Suggests Class Topic Repetition Option
“Good, but there should be an option to repeat the class on any topic.”
Lean Six Sigma Green Belt
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Shravan Reddy
18/12/2022
IBM
Insightful Design Thinking with VK’s Sessions
“The design thinking practitioner was very insightful and helpful. I learned a lot from the team activities and inputs from my teammates from various industries and from their experiences. VK sessions were very helpful and interesting as usual.”
Design Thinking Practitioner
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Supriya Jay Raval
18/12/2022
Quality Assurance Specialist, Roquette India
Wonderful Practical Black Belt Training
“Thank You for the Black Belt course. The sessions were very interactive with lots of opportunities to ask during the sessions. Lots of real time examples which made the course enjoyable. A wonderful pratical course to make weekend productive.”
Lean Six Sigma Black Belt
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Training Was Awesome; the trainer Was Very Helpful
“Training was awesome, and the trainer was very helpful with the content delivered.”
Lean Six Sigma Green Belt
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Dimple Patel Program
18/12/2022
Manager Quality Assurance, Vasta Global Bioinformatics
Lots of learning with interactive activities
“Lots of learning and great interaction with participants while doing the activities.”
Design Thinking Practitioner
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Pitchai Bharathwaj
18/12/2022
VP-Operations, Inito.com
Design Thinking Explained Through Group Activities
“Design Thinking concepts were explained through small and interesting group activities throughout the program. We are ready to launch our app upgrade anytime:)”
Design Thinking Practitioner