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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Pon G K Gokul
09/10/2022
Six sigma coordinater, Tolaram group
Well-organized session ensured clarity
“The session was well-organized, demonstrating meticulous planning and execution. This organization contributed to a smooth and efficient learning experience, ensuring clarity and coherence in the presentation of information.”
Lean Six Sigma Green Belt
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Training Highlight: Informative MSA, Hypothesis, DOE, RCA.
“I found the training session very informative specially MSA, Hypothesis testing, DOE and RCA. “
Lean Six Sigma Black Belt
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Beneficial Training for Professional Advancement
“This training is truly helpful for our professional growth. It offers valuable insights and skills that are essential for advancing in our careers.”
Lean Six Sigma Green Belt
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Really Good Session Learned a Lot
“it was really good session and learned alot “
Lean Six Sigma Green Belt
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Beneficial Sessions; Potential for Further Enhancement
“The training sessions were beneficial and provided valuable learning opportunities. While they were good, there is potential for further enhancement to maximize the learning experience and ensure even greater effectiveness.”
Lean Six Sigma Green Belt
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Michael Navin Xavier
03/10/2022
Associate Director – Client Services, Virtusa Consulting
Insightful Agile application and team empowerment lessons
“Great to learn where Agile can be used and how people and teams can be energized and empowered. The section on where we need agility is a clearly insightful one and last but not least how do we bring about that change which we so much desire. Thank you VK sir”
Agile Leadership Practitioner
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Anuj Bhatnagar
03/10/2022
Sr. Architect – Customer Value, Celonis
Well-Structured Course with Interactive Exercises
“Comprehensive and very well-structured course to succeed as leaders in the VUCA world, which is the new normal now. The interaction and hands-on/ group exercises helped to understand the concepts better and it was fun throughout the 2 days.”
Agile Leadership Practitioner
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Dimple Tiwari
03/10/2022
Business Excellence Manager, T.EN Global Business
Awesome Session with Well-Explained Topics and Relevant Exercises
“Awesome session with lots of relevant exercises, All the topics were well explained. Thank you for this wonderful session. “
Agile Leadership Practitioner