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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Wonderful Immersive Experience with Framework Focus
“This training has been a wonderful immersive experience, with a detailed focus on framework and principles. Even though the training is virtual still it kept us focused. Also, the breakout room exercises help us to use and apply the learned principles to a real-time problems.”
Creativity and Innovation Practitioner
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Creativity & Innovation Module Encouraged Out-of-the-Box Thinking
“It is a tool not well known but very useful. The Creativity & Innovation Module helps to better understand it by allowing the use of multiple case studies and real cases from the workgroup to think differently and get out of the box.”
Creativity and Innovation Practitioner
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Comprehensive Tool for Problem-Solving Contradictions
“An excellent process and a very comprehensive tool to understand the contradiction of every problem statement. A intuitive guide to end up with feasible solutions.”
Creativity and Innovation Practitioner
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Excellent sessions added value to career goals
“The sessions were really excellent. The learning from the course will definitely add values and help in achieving my career goals. “
Lean Six Sigma Black Belt
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Excellent mentoring and interactive classroom sessions
“Excellent mentoring and interactive classroom session “
Lean Six Sigma Black Belt
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Suggests more examples for newcomers
“More examples, especially for those new to this, would be helpful.”
Lean Six Sigma Green Belt
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Girin Neeresh Bissoon
19/02/2023
Surya Roshni
Great Teaching Method; Awesome Learning Experience; Highly Recommended
“Very great teaching method, thank you for an awesome learning experience. Highly recommended course. “
Lean Six Sigma Black Belt
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Organized and Effective BB Six Sigma Training with Real-Life Problem Solving
“A very organized and effective training program to learn the BB Six Sigma and its applicability in real life problem solving. Various practice exercise helped us to relate the real-life problems. Looking forward to attending few other courses from Benchmark. “
Lean Six Sigma Black Belt