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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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The trainer’s Excellent Instruction; Well-Prepared and Conducted Course
“The trainer is a very good instructor. I would love to have him also in the Black Belt and Master Black Belt courses. Everything was very well prepared and conducted.”
Lean Six Sigma Green Belt
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Effective Lean Course with Accessible Content
“The course is top quality. It helps me have a deeper understanding of Lean methods and theory. The content is accessible to everyone. The instructor is very prompt to answer all our questions, and I really appreciate the excellent workshop for me.”
Lean Six Sigma Green Belt
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Amazing Course in Content and Skills Development
“This was an amazing course of content and creativity in skills development.”
Lean Six Sigma Green Belt
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Workshop provided tools for conflict resolution
“The workshop provided some very concrete and easy-to-follow tools for evaluating the other person’s stake in the conflict and working toward a solution.”
Lean Six Sigma Green Belt
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Balaji Loganathan
04/03/2023
Senior Manager, Hexaware
Highly Recommend Attending MBB Session
“I would highly recommend to attend MBB session! The knowledge from the faculty is valuable! This training is so important to everyone who like to transform business excellence.”
Business Excellence Master Black Belt
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Master Black Belt Training Enhanced Career Prospects
“Thank you Benchmark and Mr. Vishwadeep Khatri for the Master Black Belt training. I found the complete training beautifully crafted curriculum with a deep insight into the concepts as well as real application of these problem solving approaches/tools into real business problems. I would recommend this course to anyone looking for enhancing their career”
Business Excellence Master Black Belt
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Very Powerful Tool Simplifies Decision-Making
“It is a very powerful tool and one can use it to make decisions easier than ever.”
Business Analytics Foundation (SP)