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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Excellent Program Covered Topics Systematically
“Excellent program covered all things in a systematic way, ensuring a logical flow and making it easy to follow and understand the concepts.”
Lean Six Sigma Green Belt
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Packed with Knowledge Essential for Excellence
“This training is packed with knowledge and is essential for anyone striving for excellence in their operations.”
Lean Six Sigma Black Belt
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Rohit Bansal
22/05/2022
QUALITY ANALYST, SCA e-code solutions
Good Training but Preferred a Slower Pace
“Overall training was good, all concern I have is that it was too fast for me. I would have preferred a slightly slower pace to absorb the information better.”
Lean Six Sigma Green Belt
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Kunal Jagtap
22/05/2022
Lead Quality, Hexaware
Great Session with Supportive Trainer
“The session was great with a supportive trainer, providing valuable insights and guidance throughout.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Esiemokhai Clementina
22/05/2022
Warehouse manager, DUFIL
Knowledge-Packed Training Essential for Operations
“This training is packed with knowledge and is essential for anyone striving for excellence in their operations.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Great Session with Supportive Trainer Enhanced Understanding
“It was a great session with a supportive trainer, offering diversified understanding and experience of the modules covered.”
Lean Six Sigma Black Belt
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Abhaysingh Ghanshyamsingh Thakur
22/05/2022
Shift Leader- Production, Lonza-Capsugel
Overall Excellent Training Session Conducted Professionally
“It was an overall excellent session of training. The training was good, comprehensive, and covered all necessary aspects in detail.”
Lean Six Sigma Green Belt
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Excellent Training with Knowledgeable Trainer
“Training was excellent, and the trainer has good knowledge of the subject matter. I learned a lot from their expertise and practical insights.”
Lean Six Sigma Green Belt