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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Modules Provided Great Learning for Professional Life
“There was great learning of modules that can help me in day-to-day professional life.”
Lean Six Sigma Green Belt
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Amardeep Kumar
13/11/2022
Student, IIT(ISM), Dhanbad
Comprehensive Coverage Supports Examination
“Course coverage is comprehensive and an excellent support for the examination material is present.”
Lean Six Sigma Black Belt
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Manikandan Subramaniyan
13/11/2022
Deputy Manager QA, Bluestar Limited
Confident to Work on Future Black Belt Projects
“Have enough confident to work on new six sigma black belt project in future “
Lean Six Sigma Black Belt
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Strongly Recommend LSSBB Training at Benchmark
“Strongly recommend the LSSBB training through benchmark six sigma considering the course content, the knowledge of the trainers & overall training arrangements. “
Lean Six Sigma Black Belt
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Specific Learnings and Techniques from Mr. VK
“Special thanks to Mr. VK for giving such specific learnings, methodologies, tools & techniques, and especially 5X & T/5 techniques. Also thanks to the Benchmark Six Sigma team for supporting me during the whole course. MBB from Benchmark Six Sigma is really one of the best experiences and courses.”
Business Excellence Master Black Belt
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LPLG Program Helpful for Waste Elimination
“The program LPLG is very helpful for waste elimination. The training was very nice and informative. It was great learning from Mr. VK.”
Lean Practitioner and Lean Guide
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Jayesh Dalvi
07/11/2022
Sr. Manager – Quality & Operational Excellence, WhiteHat Jr
Excellent faculty; thorough explanations with examples
“Excellent training faculty. The topics were taught with ease with a thorough explanation of concepts with real-life examples.”
Lean Practitioner and Lean Guide
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Ajay Makwana
06/11/2022
Senior Quality Engineer, Lucy Electric Manufacturing India
Detailed Coverage Balanced Theory and Hands-On Approach
“A wide variety of topics were covered in a detailed manner over the course of the training. I liked the balance between the theoretical and hands-on approach. “
Lean Six Sigma Green Belt