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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Pushkar Bopardikar
29/05/2022
Deputy Manager, WNS Global Services
Great training experience; conducive learning and meaningful interactions
It is a great experience to attend this training and I have learned so much. The training conducted was conducted in a wonderful manner, fostering a conducive learning environment and facilitating meaningful interactions.
Lean Six Sigma Green Belt
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Valuable Training Session for Professional Growth
“This is a good training session, providing essential insights and valuable knowledge that contribute significantly to professional growth.”
Lean Six Sigma Green Belt
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Dharanesh Mysore
24/05/2022
Senior Analyst, AstraZeneca
Effective MBB course: engaging, practical, applicable, beneficial.
“Great training sessions, excellent modules and materials. Lot many great practices or exercises were done and more practical examples were discussed in the sessions. Thanks a lot, benchmark six sigma team and VK for designing an effective MBB course which is more engaging and can be easily used in daily work life to drive process”
Business Excellence Master Black Belt
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Rohit Bansal
22/05/2022
QUALITY ANALYST, SCA e-code solutions
Good Training but Preferred a Slower Pace
“Overall training was good, all concern I have is that it was too fast for me. I would have preferred a slightly slower pace to absorb the information better.”
Lean Six Sigma Green Belt
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Kunal Jagtap
22/05/2022
Lead Quality, Hexaware
Great Session with Supportive Trainer
“The session was great with a supportive trainer, providing valuable insights and guidance throughout.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Esiemokhai Clementina
22/05/2022
Warehouse manager, DUFIL
Knowledge-Packed Training Essential for Operations
“This training is packed with knowledge and is essential for anyone striving for excellence in their operations.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Great Session with Supportive Trainer Enhanced Understanding
“It was a great session with a supportive trainer, offering diversified understanding and experience of the modules covered.”
Lean Six Sigma Black Belt
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Abhaysingh Ghanshyamsingh Thakur
22/05/2022
Shift Leader- Production, Lonza-Capsugel
Overall Excellent Training Session Conducted Professionally
“It was an overall excellent session of training. The training was good, comprehensive, and covered all necessary aspects in detail.”
Lean Six Sigma Green Belt