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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Zihni Zakiran Zamir
25/12/2022
Six Sigma Facilitator, DUFIL
Venugopal Raman Praised as One of the Best Teachers
“Mr. Venugopal Raman is one of the best teachers I have ever had. He is so humble in teaching his students, with great explanations that are easy to understand.”
Lean Six Sigma Green Belt
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Great structure; clear, interactive delivery
“The overall structure of the training was great. The training delivery was very clear and concise. The trainer was very interactive and made it easy to understand. Thank you, Benchmark Six Sigma Team.”
Lean Six Sigma Green Belt
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Smooth Registration; Experienced Trainer
“Smooth process of registration. The trainer is very well experienced.”
Lean Six Sigma Green Belt
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Savio Dsouza
19/12/2022
Training Manager
Well-Facilitated Program on Design Thinking
“A very well facilitated program by Vishwadeep Khatri Sir, use of collaborative tools and numerous examples. This course is perfect for those who want to experience design thinking concepts in a collaborative environment.”
Design Thinking Practitioner
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GULSHAN KUMAR
19/12/2022
MANAGER, UCO Bank
MBB certification improves leadership capabilities
Lean Six Sigma MBB certification is a great way to improve your capabilities as a leader in your organization. It helps in renovating your business processes. The teaching method during this program offers relevant training which is in high demand across industries and is applicable in manufacturing, finance, healthcare, IT, and more.
Business Excellence Master Black Belt
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Benchmark Training Better Than Previous ASQ Training
“Got in house training from ASQ this one was way better I came back after close to year post doing my green belt. The green belt gave me foundation to be part of different blackbelt projects in my company “
Lean Six Sigma Black Belt
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Suggests Class Topic Repetition Option
“Good, but there should be an option to repeat the class on any topic.”
Lean Six Sigma Green Belt
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Shravan Reddy
18/12/2022
IBM
Insightful Design Thinking with VK’s Sessions
“The design thinking practitioner was very insightful and helpful. I learned a lot from the team activities and inputs from my teammates from various industries and from their experiences. VK sessions were very helpful and interesting as usual.”
Design Thinking Practitioner