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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Elevated Problem-Solving Excellence
The session was truly engaging and insightful. It has significantly refined my approaches, enhancing both my problem-solving skills and strategic thinking.
Business Excellence Master Black Belt
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Very Interesting Course; Enjoyed Learning with the trainer
“This is a very interesting course for me. I really enjoying taking the course with the trainer “
Lean Six Sigma Green Belt
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Clarah Chepkemoi Kimtai
16/04/2023
Operations Manager, CCI Kenya Limited
Instructor Encouraged Participatory Learning Patiently
“The course instructor was patient as learners asked questions. He encouraged participatory learning “
Lean Six Sigma Black Belt
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Topics Felt Disconnected; Need for Continuous Relevance
“I don’t feel continuation of topics.. it’s all different topics…need to be relevant and continuous topics “
Lean Six Sigma Green Belt
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Exceptional Training for Strategic Analytics
This training offers an outstanding framework for developing an analytical mindset, enabling data-driven decision-making and strategic insights with precision and clarity.
AHP Practitioner
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Rajat Kumar
16/04/2023
Manager Quality, TaskUs
Great Teacher; Kudos to Benchmark for Having Him
“He was a great teacher. Hats off to Benchmark Six Sigma to have him in the team”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Good learning experience; room for improvement
“Overall, the training provided a good learning experience. However, there is room for improvement in certain areas.”
Lean Six Sigma Green Belt
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Insightful & Practical Learning Experience
An outstanding session packed with hands-on exercises, ensuring a 100% practical learning experience. Excited to apply Sensitivity Analysis and AHP at work to drive valuable insights!
AHP Practitioner