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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Benchmark Six Sigma Experience Reflection
“I am glad I chose Benchmark Six Sigma for Lean Six Sigma Black Belt, 16 years after obtaining the Green Belt certification from the same organization. “
Lean Six Sigma Black Belt
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Zihni Zakiran Zamir
25/12/2022
Six Sigma Facilitator, DUFIL
Venugopal Raman Praised as One of the Best Teachers
“Mr. Venugopal Raman is one of the best teachers I have ever had. He is so humble in teaching his students, with great explanations that are easy to understand.”
Lean Six Sigma Green Belt
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Rohit Mohan Waghmare
25/12/2022
PROJECT MANAGER, Telus International
Elated to enroll in BB training
“Positive thoughts and ideas kept flowing as the session went on with the trainers. I am glad and elated that I enrolled for the BB training “
Lean Six Sigma Black Belt
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Smooth Registration; Experienced Trainer
“Smooth process of registration. The trainer is very well experienced.”
Lean Six Sigma Green Belt
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Great structure; clear, interactive delivery
“The overall structure of the training was great. The training delivery was very clear and concise. The trainer was very interactive and made it easy to understand. Thank you, Benchmark Six Sigma Team.”
Lean Six Sigma Green Belt
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Excellent Training with Expert Knowledge Delivery
“Thank you so much for the excellent valuable training by creating thinking for easily understanding the course. Benchmark is exactly seen to deliver the benchmark by delivery style with expert knowledge. I am looking forward to MBB in your organization.”
Lean Six Sigma Green Belt
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Varsha Vasamsetti
25/12/2022
Team lead, CorroHealth
Great Course with Interactive Presentation Style
“Thank you for a great course. Great presentation style with lots of opportunities to ask questions and examples that make it easy to grasp and informative.”
Lean Six Sigma Green Belt
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Excellent Trainer with Detailed Modules and Great Peer Participation
“TRAINER WAS EXCELLENT IN HIS DELIVERY, GREAT PARTICIPATION AMONG PEERS DURING COURSE AND TRAINING MODULE IS EXTREMELY DETAILED5”
Lean Six Sigma Black Belt