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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Content Delivery Was Amazing and Captivating
“The delivery of content was truly amazing, captivating and effectively conveying key concepts.”
Lean Six Sigma Green Belt
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Course Enhanced Understanding of LSS Methodologies
“This course has helped me to gain more understanding on LSS methodologies which will be helpful in my professional journey in future.”
Lean Six Sigma Black Belt
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Clear Training Sessions; Doubts Explained by Raman Sir
“Training sessions were conducted clearly. Raman Sir cleared and explained our doubts. Thanks for that, sir.”
Lean Six Sigma Green Belt
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Aarti Sukhrani
05/02/2023
Crisp Modules; Trainer Skilled with Excellent Communication
“Crisp and to the point modules. The trainer is skilled, an SME with excellent communication and training delivery skills.”
Lean Six Sigma Green Belt
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Kedarnath Padhy
05/02/2023
Project Quality Manager, Sapura Energy
Good Interaction and Understanding of Lean Six Sigma Concepts
“Good interaction with lectures and understanding the concept of Lean Six Sigma.”
Lean Six Sigma Green Belt
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Excellent Classes with Interactive Sessions
“Classes were excellent, and the trainer kept the session very interactive. Best class I attended in recent years.”
Lean Six Sigma Green Belt
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Trainer showcased high expertise and thoroughness
“The trainer undoubtedly displayed a high level of expertise and was very thorough.”
Lean Six Sigma Green Belt
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Good Training Session; Remarkable Concept Clarity by the trainer
“Overall, the training session was good. Actually, I attended one of your lectures by Mr. Vishwadeep Khatri sir, and I was hoping that the same training session would be delivered by him. However, this trainer is also good, and the way he clears the concepts for each problem is remarkable. But I still miss Mr. Vishwadeep Khatri Sir a lot.”
Lean Six Sigma Green Belt