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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Course Well-Structured; Lecturers Skilled and Deliver Topics Clearly
“The course is extremely well structured and the lecturer are skilled and able to deliver the topics in an easy and understandable way. highly recommended! “
Lean Six Sigma Black Belt
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Structured and Flexible Training with Good Content Delivery and Examples
“Training was structured, flexible and taught well, the trainer is really good in delivering the content with fine examples.”
Lean Six Sigma Green Belt
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Ajinkya Jadhav
21/05/2023
Senior Officer, Sun Pharma
Effective and Informative Training Provided Valuable Insights
“The training session was effective and informative. Overall, it provided valuable insights and learning opportunities.”
Lean Six Sigma Green Belt
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Insightful Sessions with Practical Approach; Recommend GB/BB from Benchmark
“Sure – The sessions were very insightful and led by practical approach. I recommend to complete GB/BB from Benchmark Six Sigma “
Lean Six Sigma Black Belt
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Great Experience; Sessions Exceeded Expectations
“It’s a great experience with Benchmark. The sessions exceeded my expectations.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Good Course with Detailed Facilitation
“Very good course with sufficient time investment on important topics. Detailed course material and exercises and extremely good facilitation provided throughout “
Lean Six Sigma Black Belt
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Amita Patkar
21/05/2023
MANAGER, All Cargo Logistics
Thorough, insightful explanations enhance pleasant experience.
“It was a pleasant experience with concepts explained thoroughly, accompanied by insightful live examples.”
Lean Six Sigma Green Belt
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Training Session Proves Beneficial and Positive
“The training session proved to be beneficial and insightful. Overall, it was a positive experience.”
Lean Six Sigma Green Belt




