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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Well-Designed Black Belt Program with Interactivity
“The black belt program was very well designed step by step learning with interactive sessions.”
Lean Six Sigma Black Belt
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Exceptional and Patient Trainer Enhanced Learning
“I know I was obsessed with the trainer (Mr. Rao) and to get him for the Green Belt as well as the Black Belt coaching was a blessing in disguise. He has been exceptional and patient (at the same time) which is a rare quality for any preacher.”
Lean Six Sigma Black Belt
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Well-Designed MBB Course with Practical Insights
MBB course is very well designed with great practical examples to apply the skills learned during the sessions. This Course has really helped me in enhancing my skills and will definitely be of big help in my current and Future roles in Business Operational Excellence. V K Sir is a really amazing and great trainer.
Business Excellence Master Black Belt
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Good Teaching Concept with Instant Learning
“Overall the concept of teaching and study material was good, instant learning through good general example . “
Lean Six Sigma Black Belt
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Lean Six Sigma course informative, sequence improvement needed.
“The Lean Six Sigma course was informative and well-structured. The material provided was comprehensive. The tutor was knowledgeable and engaging. However, the tutor could have explained the material in a better sequence within each module/chapter.”
Lean Six Sigma Green Belt
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Amazing Journey with Insightful Training Sessions
“It has been an amazing journey with Benchmark in terms of Black Belt LSS Training. Session conducted were very elaborative and insightful. Course material is up to the mark and all the resources provided by Benchmark are very useful. Thanks for the Great Training. “
Lean Six Sigma Black Belt
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Vidhya Rathinavelu
30/04/2023
Manager – PEx, Cognizant
Outstanding RPA Program by VK Sir
“The RPA program conducted by VK Sir was outstanding. The content was well-structured and guided us through creating a bot on our own. The moment the bot worked as intended was truly rewarding, giving a sense of accomplishment. The practical nature of the course made it highly effective and valuable for my professional development.”
Strategic RPA Practitioner
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Practical Training Enhanced Skills with Hands-On Experience
“The training was a fantastic experience. I learned to use new software and interfaces that I hadn’t encountered before. It was particularly gratifying when the bots we programmed worked as intended. The practical, hands-on approach of the training made the complex concepts easier to understand and apply. This session has significantly enhanced my skills and knowledge.”
Strategic RPA Practitioner