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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Lean Six Sigma course informative, sequence improvement needed.
“The Lean Six Sigma course was informative and well-structured. The material provided was comprehensive. The tutor was knowledgeable and engaging. However, the tutor could have explained the material in a better sequence within each module/chapter.”
Lean Six Sigma Green Belt
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Amazing Journey with Insightful Training Sessions
“It has been an amazing journey with Benchmark in terms of Black Belt LSS Training. Session conducted were very elaborative and insightful. Course material is up to the mark and all the resources provided by Benchmark are very useful. Thanks for the Great Training. “
Lean Six Sigma Black Belt
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Vidhya Rathinavelu
30/04/2023
Manager – PEx, Cognizant
Outstanding RPA Program by VK Sir
“The RPA program conducted by VK Sir was outstanding. The content was well-structured and guided us through creating a bot on our own. The moment the bot worked as intended was truly rewarding, giving a sense of accomplishment. The practical nature of the course made it highly effective and valuable for my professional development.”
Strategic RPA Practitioner
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Practical Training Enhanced Skills with Hands-On Experience
“The training was a fantastic experience. I learned to use new software and interfaces that I hadn’t encountered before. It was particularly gratifying when the bots we programmed worked as intended. The practical, hands-on approach of the training made the complex concepts easier to understand and apply. This session has significantly enhanced my skills and knowledge.”
Strategic RPA Practitioner
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Beneficial and Enriching LSSGB Training with Quality Materials
“Greetings, Benchmark Team. I’m writing to thank your institution for the Lean Six Sigma Green Belt training I recently completed. I sincerely appreciate it. I must say that the experience was really beneficial to my professional development and incredibly enriching. The course materials were also of high quality, including the training manuals and online resources. The support team was responsive and helpful, and any queries or issues I had were resolved promptly. Again, I want to thank everyone at Benchmark for such an interesting educational opportunity and to extend my profound gratitude. I’m eager to look into more possibilities with your company in the future. Best regards. “
Lean Six Sigma Green Belt
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Well-Organized Material Made Learning Easier
“It was a great learning experience. The training material was well-organized, which made it easier to learn. “
Lean Six Sigma Green Belt
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Engaging Experience; Trainer Made Sessions Lively
“it was a engaging experience. The trainer had a lot of great examples and tools that made it feel like a physical classroom session.”
Lean Six Sigma Green Belt
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Fatima Sabeena Begum
30/04/2023
QA, Swiggy
Thoroughly Enjoyed Engaging and Enriching Workshop
“I thoroughly enjoyed the workshop. It was engaging and enriching.”
Lean Six Sigma Green Belt




