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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Training Was Awesome; the trainer Was Very Helpful
“Training was awesome, and the trainer was very helpful with the content delivered.”
Lean Six Sigma Green Belt
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Dimple Patel Program
18/12/2022
Manager Quality Assurance, Vasta Global Bioinformatics
Lots of learning with interactive activities
“Lots of learning and great interaction with participants while doing the activities.”
Design Thinking Practitioner
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Pitchai Bharathwaj
18/12/2022
VP-Operations, Inito.com
Design Thinking Explained Through Group Activities
“Design Thinking concepts were explained through small and interesting group activities throughout the program. We are ready to launch our app upgrade anytime:)”
Design Thinking Practitioner
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Mitesh Kumar Singh
18/12/2022
Manager Powertrain design and Project Management, Bajaj Auto
Interactive course with practical, industry-focused examples.
“1. Course content was exhaustive 2. Course delivery was interactive 3. It was based on live practical industry examples 4. One example taken and carried through the course is a tremendous concept”
Design Thinking Practitioner
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Ajay Sandeep Chikkala
18/12/2022
Deputy Manager-Quality, Tata Advanced Systems
Best Delivery Methods Made Topics Easy to Understand
“Best Ways of delivering the sessions and making participants to understand the topic easily “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Excellent Training and Learning Experience
“The overall training was very nicely conducted. Everything, starting from the course material, time allocation for the modules, to the way the trainer imparted knowledge, was excellent. In all, a fantastic learning experience!”
Lean Six Sigma Green Belt
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Kasturi Chandrakanth
11/12/2022
Quality Auditor, Amazon
Excellently organized explanation facilitates topic understanding.
“The explanation was excellently structured, providing a clear and organized framework for understanding the topic.”
Lean Six Sigma Green Belt
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Good Training; Doubts Clarified; Will Recommend to Friends
“Overall, the training was good, and all doubts were sorted out with great examples. Based on the training and great support from Supriya Rao, I will definitely recommend more of my friends to enroll themselves for this certification from Benchmark Academy.”
Lean Six Sigma Green Belt