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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Amazing training; relevant, market-aligned explanations
“The overall training was amazing, and the trainer is such a knowledgeable person. What I like the most is every topic is explained with the current market or current organization standards. I really enjoyed the learning process. Thanks for all your support, and looking forward to participating in many more courses.”
Lean Six Sigma Green Belt
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Expert Instructor Facilitates Informative Learning Experience
“This has been a super informative learning experience. The instructor is an expert in his domain and was able to help us understand the course material with ease.”
Lean Six Sigma Green Belt
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Diptarco Singha
18/12/2022
Operations Specialist, IQVIA (IMS Health Analytics Private Limited)
Workshop Helped Understand and Streamline Processes
“The overall workshop will help me to understand the disputes and streamline the process by implementing some of the most usefull tools and techniques! “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Very informative training with excellent examples
“Very informative, very good training, very knowledgeable, the explanation was very nice. Every topic was explained with very nice examples.”
Lean Six Sigma Green Belt
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Benchmark Training Better Than Previous ASQ Training
“Got in house training from ASQ this one was way better I came back after close to year post doing my green belt. The green belt gave me foundation to be part of different blackbelt projects in my company “
Lean Six Sigma Black Belt
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Suggests Class Topic Repetition Option
“Good, but there should be an option to repeat the class on any topic.”
Lean Six Sigma Green Belt
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Shravan Reddy
18/12/2022
IBM
Insightful Design Thinking with VK’s Sessions
“The design thinking practitioner was very insightful and helpful. I learned a lot from the team activities and inputs from my teammates from various industries and from their experiences. VK sessions were very helpful and interesting as usual.”
Design Thinking Practitioner
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Supriya Jay Raval
18/12/2022
Quality Assurance Specialist, Roquette India
Wonderful Practical Black Belt Training
“Thank You for the Black Belt course. The sessions were very interactive with lots of opportunities to ask during the sessions. Lots of real time examples which made the course enjoyable. A wonderful pratical course to make weekend productive.”
Lean Six Sigma Black Belt