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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Exceptional Lean Six Sigma Black Belt Program
“This Black Belt program is really interesting. I have mastery of a wide range of important topics related to Lean Six Sigma. The content of the course is accessible to everyone. On top of that, the instructor is very professional and prompt to answer all our questions, which I really appreciate. Exceptional workshop for me.”
Lean Six Sigma Black Belt
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Well-Structured Course; Suggests More Practice and Examples
“Well-structured, it could be better if the content is spread over more sessions stressing more practicing and live examples. “
Lean Six Sigma Green Belt
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Kayathri K
09/07/2023
Assistant Manager, Tata Consultancy Services
Time-Bounded Training with Engaging Sessions and Thorough Query Resolution
“Training was good and time-bounded. The trainer keeps us engaged with questions and interactive sessions. Addressed all the queries during the session, and no question is left. He made sure everyone is working on exercises and allows sufficient time to try on their own.”
Lean Six Sigma Green Belt
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Satyaki Das
09/07/2023
Process Lead 1, Walmart
Good training with valuable insights
“It was good. The training provided valuable insights.”
Lean Six Sigma Green Belt
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Ajay Rajendra Abad
09/07/2023
Director, Nexdigm Private Limited
Trainer’s Knowledge Instilled Confidence and Understanding
“The trainer’s profound knowledge and adept handling of all questions raised during the process instilled confidence and ensured a thorough understanding of the course material.”
Lean Six Sigma Black Belt
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Training met expectations with good experience
“Good experience. The training met my expectations.”
Lean Six Sigma Green Belt
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Well-Organized Training with Incredible Instructors
“Well-organized training schedule, instructors’ knowledge and method of delivery incredible. Thank you, Mayank Gupta sir. Hope to learn more from you. Admin support was also good. Well organized and conducted course.”
Lean Six Sigma Green Belt
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Successful Session with Valuable Insights
“The session went exceptionally well, offering valuable insights and productive discussions, which left me feeling satisfied with the outcome.”
Lean Six Sigma Green Belt




