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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Great Workshop with Easy Lean Approach
“The workshop was great and it had an easy approach to all lean concepts. This changes the way we think. Thank you VK, sir.”
Lean Practitioner and Lean Guide
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Great sessions; VSM topic insightful
“VK delivered great sessions with crisp content and a deep insight. VSM topic was a great learning.”
Lean Practitioner and Lean Guide
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Deep Learning with Examples in VSM and More
“Huge and useful deep learning with examples in VSM and in all other topics.”
Lean Practitioner and Lean Guide
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Lean Concepts Made Simple with Real-Time Examples by VK Sir
“All the Lean concepts are covered in this program with examples that help us to understand very easily. VK sir makes the subject simple and easy with real-time examples. Thank you.”
Lean Practitioner and Lean Guide
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Partho Karmakar
09/04/2023
Lean practices session by VK
“An insightful session on Lean practices by VK. I look forward to more quality sessions from a knowledgeable and experienced trainer.”
Lean Practitioner and Lean Guide
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Excellent Course to Upskill Professionals Across Domains
“Excellent course to upskill oneself and equally important for professionals across domain “
Lean Six Sigma Black Belt
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Awesome Black Belt Training with Knowledgeable Trainer
“I enjoyed all my Black Belt training sessions. The trainer explained everything clearly. He is very knowledgeable and willing to answer questions as they came up. Totally the training was awesome. Thanks you so much Benchmark Six Sigma. “
Lean Six Sigma Black Belt
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LPLG Program Helpful for Implementing Lean Manufacturing
“The program LPLG is very helpful in implementing lean manufacturing in our workshop. The training was very nice and informative.”
Lean Practitioner and Lean Guide