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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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manvi garg
10/12/2023
Manager, Encore Capital Group
Good Training; Trainer Explained Everything Well
“It was good; the trainer explained everything pretty well. The clarity of explanations was excellent.”
Lean Six Sigma Green Belt
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Sagarneel Tarafdar
10/12/2023
Quality Analyst, Globiva
Meticulously Organized Course with High-Quality Materials
“The course content was very well designed and well-modulated. The organization of the material made it easy to follow.”
Lean Six Sigma Green Belt
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Strategic Insights for High ROI
Effectively articulated with real-world examples, making it an invaluable resource for top management to prioritize projects and maximize returns.
Business Value Analyst
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Morsalin Rashid
03/12/2023
Supply Chain Planning Manager, ACI Logistics Limited
Learning In-Depth Statistics Enjoyably for Enthusiasts
“Fantastic approach to learning for the continuous improvement enthusiasts. The most horrific statistical theorems are being taught with in-depth knowledge in an enjoyable atmosphere!”
Lean Six Sigma Black Belt
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Amar Dhall
03/12/2023
Deputy General Manager, Cognizant
Black Belt Refreshed Concepts Used 10 Years Ago
“The Benchmark Black Belt course refreshed my Six Sigma concepts which I had used 10 years back when I did my GB from GENPACT in 2014. The details of each and every concept explained by the trainer were excellent as they were from real-life operations. Thank you Benchmark Team.”
Lean Six Sigma Black Belt
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Good Training; Suggests More Practical Work on Projects for Real Understanding
“It was good; however, there could have been some more practical work on projects that could help us to understand how the learnings and tools can work in real scenarios. The hands-on approach would enhance understanding.”
Lean Six Sigma Green Belt
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Rajdeep choudhury
03/12/2023
collection specialist, Airbnb
Effective and Engaging Teaching Method
“Nice teaching method. The trainer’s approach made the sessions engaging and effective.”
Lean Six Sigma Green Belt
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Excellent Training and Delivery Quality
“Wonderful learning. The content of the training and trainer delivery were simply fabulous.”
Business Value Analyst