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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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GB Certification: Valuable for hands-on process implementation.
“it’s completely worth to do GB certification in benchmark lot of hands on training and lively clearing all the doubts it I’ll be helpful me to implement the process perfectly “
Lean Six Sigma Green Belt
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Venugopal’s Excellent Teaching Method; Best Trainer
“Venugopal Raman is best trainer and his method of explaining is really good “
Lean Six Sigma Black Belt
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Trainer’s Knowledge Transfer Was Satisfying
” The knowledge transfer by the trainer is satisfying, and I feel confident to approach business excellence roles. Thanks.”
Lean Six Sigma Green Belt
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Essential Course for Applying PM and LSS Principles; Instructor Praised
“This course is essential for anyone who wants to apply project management and lean six sigma principles in his work. I enjoyed. All the modules and. I have to thank the instructor for the detailed answers and his patience “
Lean Six Sigma Black Belt
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Divya Jadon
21/05/2023
Excellent Trainer Made Sessions Interactive
“Mayank Gupta – An Excellent Trainer, makes sure it is an interactive sessions and clarifies all the doubts. “
Lean Six Sigma Green Belt
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Good Overall; Suggests More Engaging Module Content
“Overall it was good. I think module content can be more reach and the presentation need to be more attractive to keep the consentration of students “
Lean Six Sigma Green Belt
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Marstan Sekar
21/05/2023
Engineer, CorroHealth
Session Exceeded Expectations with Valuable Insights
“The session was both good and excellent. It provided valuable insights and exceeded expectations.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Gowhar Sultana
21/05/2023
CUSTOMER EXPERIENCE PARTNER, Maersk
Good Session; Hopeful for Career Growth
“Overall good session, now we need to practice all which was taught to us , hope this would really be helpful for my career growth . Once again i would like to thank Mr.Mayank for sharing his expertise.”
Lean Six Sigma Green Belt