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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Online Sessions Surpass Expectations, Resemble Offline Courses
“I didn’t expect online sessions to be so interactive and informative; it felt like a real offline course experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Training Review: Wonderful, met expectations, valuable knowledge.
“It was wonderful. The training met my expectations and provided valuable knowledge.”
Lean Six Sigma Green Belt
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Convenient Timing and Concise Sessions Suitable for Professionals
“The best part is the timing, suitable for all professionals, with sessions not being overly lengthy.”
Lean Six Sigma Black Belt
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Great Trainer; Very Knowledgeable and Punctual
“Everything went well from day one when Soumik contacted me. The trainer was fantastic. I found him very knowledgeable, with a positive attitude, correct tone and pitch, simple but professional language, and very punctual. Probably the best trainer I have seen! Would prefer to have BB sessions with him only.”
Lean Six Sigma Green Belt
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Impressed by Depth of Knowledge Acquired in Online Session
“I was pleasently surprised with the depth of knowledge I acquired in this online session. I am very impressed.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Suggested training duration: five days with modules and refreshers
“The training session should have at least five days for two hours for each module. Four days to understand and one day for questions and clarifications or refreshers.”
Lean Six Sigma Green Belt
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Effective Module-Based GB Training Enhanced Focused Learning
“Happy to have confined module-based training on GB. The focused approach made learning effective.”
Lean Six Sigma Green Belt
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The trainer Is an Exceptional Six Sigma Green Belt Trainer
“The trainer is an exceptional Six Sigma Green Belt trainer who effectively imparts knowledge and skills, making the learning experience engaging and valuable.”
Lean Six Sigma Green Belt