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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Dr Sandeep Ramakant Naik
05/11/2023
General Manager, Grasim Industries
Useful TRIZ-Based Creative Solutions for Professional Problem-Solving
“It is really novel concept of finding creative solutions based on Engineering properties and Trez model. It is very useful in professional problem-solving in a creative and innovative way.”
Creativity and Innovation Practitioner
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Good Learning Opportunity with Valuable Insights
“Good learning opportunity. The course provided valuable insights and knowledge.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Bhushan Barakale
05/11/2023
Project Coordinator, DUFIL
Learned TRIZ Concepts with Real-Life Examples
“Very good learning experience with ample examples to familiarize with the concept of TRIZ and practice it with real-life examples, challenges.”
Creativity and Innovation Practitioner
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Saurabh Narkar
05/11/2023
Manager- Operations, SICK India
Great Tool for Innovative Problem-Solving Solutions
“It’s a great tool that gives you the right direction for your thoughts to reach the best possible solution. It is helpful for solving any problem with innovative ideas.”
Creativity and Innovation Practitioner
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Great learning; eager to implement future projects
“It was a great learning experience. I am glad that I completed the first step and looking forward to implementing the learnings in my future projects continuously.”
Lean Six Sigma Green Belt
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Good Platform to Learn and Grow
“Good platform to learn and grow. The training provided valuable opportunities for professional development.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Informative Training Provided Valuable Practical Knowledge
“Informative and useful. The training provided valuable insights and practical knowledge.”
Lean Six Sigma Green Belt
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Training Program Valuable for Keeping Updated
“The training program is particularly good and valuable for us as we must keep ourselves updated about newer technologies in the field. It strengthened my technical skills and proved to be a great learning experience, especially with the practical designing and planning sessions. I would recommend this course to fellow engineers so that we can work on implementing these new technologies in habitations.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt