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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Superb Training Experience with Excellent Trainer
“The overall training experience was superb; the trainer was very excellent with his knowledge, and the way he delivered all that knowledge was appreciable. Thank you. The sessions were highly beneficial.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Informative and Practical Problem-Solving Approach
“Informative, interactive, and went well with solving problems. The practical approach to problem-solving was very helpful.”
Lean Six Sigma Green Belt
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manvi garg
10/12/2023
Manager, Encore Capital Group
Good Training; Trainer Explained Everything Well
“It was good; the trainer explained everything pretty well. The clarity of explanations was excellent.”
Lean Six Sigma Green Belt
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The trainer’s Expertise Made Sessions Effective
“The trainer is very good with the content and is ready with a handful of real industry examples in case anyone is not understanding the general concept. His expertise made the sessions highly effective.”
Lean Six Sigma Green Belt
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Career Advancement through Valuable Learning Experience
“It has been a really fruitful and learning experience. Would surely help in my career path. The knowledge gained is highly applicable.”
Lean Six Sigma Green Belt
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Dhruva Kapu
03/12/2023
Technology Wow Business Analyst, NatWest Group
Worthy Course Made Approach Robust and Confident
“It was truly a worthy and valuable course attended by me, which has made my approach more robust and confident towards a statistical approach in problem-solving.”
Business Excellence Master Black Belt
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Excellent Perspective on Business P&L Provided
“Business Value Analyst – Excellent view about business P&L. The course offered a great perspective on financial aspects.”
Business Value Analyst
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Gaurav Bura
03/12/2023
Supply Chain Manager, G and D Traders
Good Training Experience with Informative Sessions
“Overall, the training experience is good. The sessions were informative and engaging.”
Lean Six Sigma Green Belt