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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Harishankar Ramamoorthy
24/12/2023
Associate Director, Tata Communications
Amazing Course on AHP with Deeper Insights into Decision-Making
“The course content and the way VK took us through the program are amazing as they gave deeper insights into how we can defend our decisions through AHP.”
AHP Practitioner
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Vignesh Muthu
24/12/2023
Operations Manager, Tata Communications
Eye-Opening AHP Session Provided Accurate Analytical Methods
“It is kind of an eye-opener session where we do a few analyses with assumptions, but the AHP session provides us the way to do it properly and as accurately as possible with all logic known.”
AHP Practitioner
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Excellent LSSBB Online Training Felt Like In-Person Class with Good Interaction
“I completed LSSBB training in Benchmark. Had an excellent experience with Benchmark Online classes. More like an in-person class. Good interaction and doubt clarification, proper planning on everyday sessions, and overall excellent course.”
Lean Six Sigma Black Belt
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Viswanath Satyanarayana Nalli
24/12/2023
Program Manager, Amazon
Enrolling in AHP module was the best decision
“Best decision to Enroll with Benchmark Six Sigma for learning the AHP module and Kudos to Mr. Vishwadeep Khatri for leading the session with a simple and clear agenda.”
AHP Practitioner
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Sivakumaran ARU
17/12/2023
Assistant Lead Engineer, Vestas
Well-planned sessions
Overall, the session has been very well planned.
Lean Six Sigma Green Belt
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Informative Session with Trainer; Aiming for Black Belt Next
“It was a nice session with my trainer Mr. Venugopal Sir. The module content was quite descriptive and informative. My next goal is to complete the Black Belt.”
Lean Six Sigma Green Belt
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Vishwadeep’s Engaging Class Facilitated Understanding
“Vishwadeep’s class was engaging and he kept us involved throughout the training. His clarity greatly facilitated my understanding of the course.”
Lean Practitioner and Lean Guide
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Dr .Sandeep Naik
17/12/2023
General Manager, Grasim Industries
Very Good and Interesting Live Sessions with Faculty Clearing All Questions
“The program is very good, live session, interesting. Faculty clear all the questions of all the participants.”
Lean Practitioner and Lean Guide