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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Valuable Learning Experience with Practical Insights Gained
Great experience. Got exposed to many new terms and tools. Will certainly put it into practice. The new knowledge gained was very useful.
Lean Six Sigma Green Belt
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Quality Training Provided in Green Belt Workshop
“Quality training provided in this Green Belt workshop. The sessions were highly beneficial.”
Lean Six Sigma Green Belt
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Abhinav Raj
03/09/2023
Regulatory Response Associate, Airbnb
Effective Training with Excellent Time Management
“Training experience was good. The time management was super. All the topics reminded me of my degree in statistics. Thank you.”
Lean Six Sigma Green Belt
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Training Materials Needs Improvement, More Examples
“The training materials could be improved to include much more details on the training topics. Overall, the training was delivered excellently, and a suggestion is to provide examples from various industries, not just the manufacturing industry, so that everyone could relate to the real-time usage of the concepts in their respective industries. The trainer has commendable knowledge on the subject. Thanks.”
Lean Six Sigma Green Belt
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Eye-Opening RPA Certification
This certification opened the doors to the fascinating world of Robotic Process Automation. Mr. Vishwanath Khatri’s teaching style is truly commendable!
Strategic RPA Practitioner
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Monica Goveas
27/08/2023
Manager-Business Excellence, Blue Dart Express Limited
Effective Training with Useful Material
“The training was effectively imparted by the trainer. The exhaustive material is very useful. Thanks “
Lean Six Sigma Green Belt
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Learning 39 principles expanded creativity
“I’ve mostly worked in a single domain (Telecom) which restricts some of the creativity. So while learning the definition of the 39 principles which have very technical definitions and were being explained by VK and other candidates who are from different backgrounds.”
Creativity and Innovation Practitioner
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Engaging and Simplified Learning Experience
“I thoroughly enjoyed the training from day 1. Our trainer made this learning journey very interesting and enjoyable. All the concepts were simplified with multiple examples and hence it was very easy to understand. “
Lean Six Sigma Green Belt