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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Good training; doubts solved with examples
“It was good and solved all the doubts by giving good examples. The practical examples provided helped in understanding the concepts better.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Great Course Material and Comprehensive Resources
“The course material and the course were great and knowledgeable. The resources provided were comprehensive and informative.”
Lean Six Sigma Green Belt
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Durgesh Kumar Sharma
10/03/2024
IE
Enjoyable and Informative Training Sessions
The training was very nice. The sessions were both enjoyable and informative, making the learning experience pleasant and enriching.
Lean Six Sigma Green Belt
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Excellent session; trainer simplified concepts
“It was an excellent session, and the trainer had ample knowledge about the subject. The best part was simplified and easy-to-understand examples.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Awesome Experience with Knowledgeable and Supportive Faculty
“Awesome experience and wonderful faculty. The instructors were highly knowledgeable and supportive.”
Lean Six Sigma Black Belt
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Outstanding Business Excellence MBB sessions
“I wanted to take a moment to express my gratitude for the outstanding Business Excellence MBB sessions. Thank you, VK sir, once again for your dedication and expertise. I am looking forward to future sessions and opportunities to learn from you. For those seeking to gain good knowledge in Six Sigma, I highly recommend Benchmark.”
Business Excellence Master Black Belt
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Good Training but Pace Varied Across Topics; Overall Positive
“The training was good, but sometimes the trainer was very fast in some topics and in a few topics, he was very slow with lots of examples. Overall, quite a good session.”
Lean Six Sigma Green Belt
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Session Kept Interactive with Various Examples
“Wonderfully driven by Mayank with different examples, and the session was kept interactive to check everyone’s involvement. The engagement kept the sessions lively.”
Lean Six Sigma Green Belt