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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Benchmark Six Sigma offers premier business training solutions.
“Benchmark Six Sigma is recognized as a leading provider of business enhancement training and solutions, offering top-tier methodologies that drive operational excellence and process improvement.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Prasad Rajendra Bhalerao
06/09/2024
Pernod Ricard India
Gained Hoshin Kanri Insights; Linked Strategy to Milestones
“I gained insights into the Hoshin Kanri tool, linking strategy to project and breakthrough milestones; the design of the tool and flow of presentation with live examples were effective.”
Hoshin Kanri Practitioner
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Manish Singh
06/09/2024
Pernod Ricard India
Deep Dive into Strategy and Execution Techniques
“The course covered strategy build-up and execution techniques, emphasizing deep diving into strategy, goals, and execution processes for desired results.”
Hoshin Kanri Practitioner
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Brenda Peter Mbuya
06/09/2024
Senior Specialist Workflow Intergration and Design, CRDB Bank
Enlightening Course Relevant to My Work
“The course was very enlightening relevant to what am doing in my company, Instructor was very good in explaining the content with practical examples, I will utilize the potential obtain from training to improve the processes “
Lean Six Sigma Green Belt
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Niyati Sarang Patel
06/09/2024
Pernod Ricard India
Simple Training Made Methodology Easy to Grasp
“There was a clear understanding of the topic and methodology, thanks to the simplicity in imparting training, which made it easy to grasp.”
Hoshin Kanri Practitioner
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Swapnil Kulkarni
05/09/2024
Pernod Ricard India
Strategy Deployment Explained Simply with Hands-On Experience
“The concept and history of the strategy deployment process were explained simply, providing hands-on experience.”
Hoshin Kanri Practitioner
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Sharad Nagare
05/09/2024
Pernod Ricard India
Session Focused on SMART Objectives for Enhancement
“The session started with smart and measurable objectives, focusing on real requirements for business enhancement.”
Hoshin Kanri Practitioner
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kapil gill
05/09/2024
Pernod Ricard India
Well-Structured Content Taught Strategy Building
“I learned how to build a meaningful strategy through well-structured content.”
Hoshin Kanri Practitioner