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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Clarity on TRIZ Through Case Studies
“This program gave me clarity on what kind of problems can be solved using the TRIZ. The case study method helped me understand the concepts and how to practically use the TRIZ principles to enable creative thinking in a structured format. I appreciate Vishwadeep Sir’s teaching and guiding methodology a lot.”
Creativity and Innovation Practitioner
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Well-Structured Curriculum with Supportive Instructors
“The training curriculum was well-structured, and the instructors were knowledgeable and supportive throughout the journey. Thank you for the wonderful training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sarita Yogesh Narkar
21/04/2024
Associate Vice President, Motilal Oswal Financial Services Limited
Excellent Course with Outstanding Content and Instructors
“The course is excellent with outstanding course content and instructors. I really enjoy it.”
Lean Six Sigma Black Belt
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Ashish Mishra
21/04/2024
Manager – Customer Experience, Tata 1mg
Exceptional Learning Experience at Benchmark SS Academy
“Benchmark SS Academy provides an exceptional learning experience. The trainers demonstrate mastery of the course material, while the proactive course coordinators consistently share valuable information. My experience as a participant at Benchmark SS Academy has been truly rewarding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Trainer Knowledgeable; Needs More Interactivity
“The trainer’s knowledge is good, but it would be better if more classes or role-play are included in the course materials. More interactive sessions would enhance the learning experience.”
Lean Six Sigma Green Belt
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Trainer Had Good Knowledge and Delivery
“The trainer has good knowledge and correct delivery. The clarity and depth of knowledge provided were excellent.”
Lean Six Sigma Green Belt
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Neha Mishra
21/04/2024
Sales support manager, Caterpillar
The trainer’s Interactive Sessions Provided Practical Insights
“The trainer is a great teacher. He makes the session very interactive, time-efficient, and provides insights/examples for practical business scenarios. If I get the Green Belt, I will surely come back for the Black Belt.”
Lean Six Sigma Green Belt
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MBB Program Was Immensely Rewarding Experience
Participating in the MBB program has been an immensely rewarding experience. The program fostered a collaborative learning environment where I had the opportunity to engage with classmates from diverse backgrounds and industries, which provided valuable insights into different business perspectives. What stood out to me the most was the emphasis on practical application through case studies.
Business Excellence Master Black Belt