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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Course Influenced Positive Problem-Solving Approach and Direction
“I have started thinking in the right direction after the course. The training has positively influenced my problem-solving approach.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Sayalee Pradeep Sabne
03/12/2023
Product Quality Manager – iPhone, Apple
Course Recommendation: Exceptional Content and Valuable Insights
” highly recommend this course. The overall quality and depth of the content are exceptional, making it a must-try for anyone looking to enhance their skills and knowledge. The course is well-structured, engaging, and provides valuable insights that are applicable in real-world situations. Whether you are a beginner or looking to advance your expertise, this course offers something for everyone, ensuring a rewarding learning experience. “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Very Nice Program with Good Materials Provided
“Very nice program, and materials are good. The resources provided were comprehensive and useful.”
Lean Six Sigma Green Belt
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Knowledgeable Course on Project Selection Tools
“A knowledge-filled course to decide the correct project. I got to learn a lot about project selection, and from the session, we were introduced to a great tool called Business Value Calculator, and changing values as per the project in the Business Value Calculator, we learned how the ROI, profit, and cash flow change and correct or best project can be decided.”
Business Value Analyst
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Best Part Was Learning BVA-Calculator for Project Selection Aligned with Business Plan
“The best part of this program was using the BVA-Calculator for selecting the best projects which can be aligned with the organization’s business plan in terms of profit, operating expenses, and cash flow.”
Business Value Analyst
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The trainer’s Elaborate Explanations Made Learning Smooth
“Good learning sessions with The trainer, very elaborate and thorough. His detailed explanations made the learning process smooth.”
Lean Six Sigma Black Belt
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Highly Recommended with Well-Structured Content
“Highly recommended – well-structured content, extremely knowledgeable trainers. The trainers ensure you understand the topic with good examples.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Manik Sood
03/12/2023
Well-Aligned Examples; Best for Top Management Prioritization
“Well aligned with examples. Best for top management to prioritize projects to get more returns. The practical applications provided valuable insights.”
Business Value Analyst