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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Well-Structured GB Course with Relatable Examples
“The Green Belt course is well-structured, ensuring that the learning objectives for each session are achieved. Besides, the instructor taught in a clear and easy-to-understand manner. His choice of real-world examples helped in making concepts relatable.”
Lean Six Sigma Green Belt
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Niladri Shekar Dey
28/01/2024
Team Lead – MIS & IT Automation, Cognizant
Patient Clarifications Made Interactive Sessions Enjoyable
“Well presented, doubt clarifications are done very patiently, and the sessions are generally quite interactive. The engaging format made learning enjoyable.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Knowledgeable Trainers with Well-Explained Content
“Knowledgeable trainers, well-explained contents, and sufficient training time provided. The expertise of the trainers made a significant impact.”
Lean Six Sigma Black Belt
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A Dharshana Ravindra Wijerathne
21/01/2024
Director Project, Vision International Consultancy (Pvt) Limited
Great course; well-pitched online theory
“This was a great course – pitched exactly right. It was good that much of the theory was completed online.”
Lean Six Sigma Black Belt
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Great Learning with Collaborative Exercises
“It was a great learning experience. Learned new concepts and along with collaborating exercises, it was ensured that we took in views from others and brainstormed to right solutions. The course was conducted very well by VK, who is extremely knowledgeable in all his concepts.”
Business Modelling Expert
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Mayuri Kokkula
21/01/2024
VK sir’s sessions: Effective, clear, engaging, informative.
“The sessions delivered by VK sir were excellent. His in-depth knowledge and engaging teaching style made complex concepts easy to understand and apply.”
Business Modelling Expert
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Training Style Enhanced Understanding; Equipped for Real World
“Overall, your training style significantly contributed to my understanding and appreciation of Six Sigma methodologies. I feel well-equipped to apply these concepts in real-world situations, thanks to your guidance.”
Lean Six Sigma Green Belt
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Good and Enriching Experience; More Time Desired for Topics
“The overall experience was good and enriching; however, as the topic was vast, a bit more time could have been given to discuss the topics.”
Lean Six Sigma Green Belt