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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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BLS Chauhan
04/02/2024
SQAE(L)’DGQA Min of Defence
Good Training Content; Suggest Longer Duration for Practice
“Training contents were good enough. The period span needs to be stretched for a few more days for better understanding and practicing through Minitab and Calculator. Fortunately, I got an excellent ‘Guruji’ for the workshop/training.”
Lean Six Sigma Green Belt
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Benchmark Best Institute for Black Belt Program
“Benchmark Six Sigma is the best institute to take Lean Six Sigma Black Belt Certification program in India. Their training programs and methodologies are very well designed, which could make the training participants comfortable with Lean Six Sigma tools and concepts within no time.”
Lean Six Sigma Black Belt
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Sharukh Shakil Khan
04/02/2024
Assistant Engineer, ACG Associated Capsules
Effective Six Sigma Course with Supportive Trainer
“It was a great experience learning Green Belt Six Sigma at Benchmark. I liked the way the whole course is divided into three modules, which makes it easier for learning. Also, every module has a questionnaire after the module ends, which helps us evaluate ourselves. The trainer is wonderful, as he is also available on emails to answer doubts if any.”
Lean Six Sigma Green Belt
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Lean Sigma Tools Explained Clearly with Practical Examples
“The Lean Sigma tools were very well explained with clear and practical examples. The clarity of the content was excellent, making complex concepts easy to understand and apply.”
Lean Six Sigma Green Belt
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Great Overall Learning Experience with Useful Skills
“Great learning experience overall. The knowledge and skills gained are very useful.”
Lean Six Sigma Black Belt
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The trainer simplified topics with detailed explanations
“The trainer made everything so easy to understand with the help of examples and detailed explanations about each topic. It was a great training to upskill myself. Thank you.”
Lean Six Sigma Green Belt
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Surjendu Narayan Sengupta
04/02/2024
Quality Manager, Amazon
Excellent Learning Experience with Practical Applications
“I was able to learn real-world applications and precise use of all the tools I have been using till date and learned a lot during the course of this session. The trainer makes the session very easy to understand with basic examples and helps to learn the module better. This was truly a great session.”
Lean Six Sigma Green Belt
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Amit Pal
04/02/2024
Specialist, Tata Elxsi
Good content; needs more examples
“Training content is good but needs to include more practical examples to add to the content and improve the quality of content. The additional examples would enhance understanding.”
Lean Six Sigma Green Belt