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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Black Belt Training Enrollment: Positive Experience
“I am happy to enroll with Benchmark for Black Belt Training. It has been a great learning experience.”
Lean Six Sigma Black Belt
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Course Provides Interesting Insights for Process Improvement
“Everyone should take up this course. It gives very interesting insights into how you can go about improving processes as they progress.”
Lean Six Sigma Black Belt
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Harpreet Kaur
11/02/2024
Assistant Manager, TLC DigiTech Private Limited
Interactive classes with approachable trainer
“The classes were so interactive, and the trainer was kind and willing to take questions and doubts during the class. No negative feedback for the trainer. Workshops were a good learning experience. Thanks.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Moirangthem Nirarani
11/02/2024
Associate, Airbnb
Productive, Understandable, Knowledgeable, Interactive Training Session
“The training session is productive, and the trainer knows well how to make things easy to understand. Overall, it was knowledgeable and interactive.”
Lean Six Sigma Green Belt
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Great Learning with Well-Trained Expertise
“Great learning throughout the session with very well-trained expertise. Thank you to the organization for such a great learning program.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Enriching BB Program Provides Guidance and Invaluable Support
“The Black Belt program by Benchmark gives you an enriching experience to handle difficult tasks and proper guidance in decision-making. The support provided is invaluable.”
Lean Six Sigma Black Belt
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Swetha Kandagatla
11/02/2024
Program manager, Amazon
Effective, Knowledgeable Host; Informative Sessions
“Overall good experience and learning. The host has very good knowledge and effectively communicated the material. The sessions were highly informative and well-conducted.”
Lean Six Sigma Black Belt




