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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Business Model Expert Module Review Eye-opener highlighting simulation tools’ power effectively.
“The Business Model Expert module was an eye-opener for me, highlighting the power of simulation tools like Crystal Ball to predict optimal values of desired outputs with the right model. The module training was superb.”
Business Modelling Expert
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Training: Attendance, comprehensive, interactive, enjoyable experience.
“Attended all the training sessions. It was a great experience. The comprehensive coverage of topics and interactive sessions made learning enjoyable.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Good training; enhanced knowledge with comprehensive sessions
“Overall, the training was good; it really helped me to enhance my knowledge. The sessions were comprehensive and informative.”
Lean Six Sigma Green Belt
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Virendra Kuril
17/03/2024
Sr manager, Sun Pharma
The trainer’s Great Knowledge and Teaching Ability
“The trainer has great knowledge and teaching ability for the Black Belt program. He has really great standards in delivering this training.”
Lean Six Sigma Black Belt
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Great online training; tools learned, doubts clarified
“It was a great experience to learn about different tools and methods. Though the training was online, all the doubts were clarified, and the session was interesting. Very good experience.”
Lean Six Sigma Green Belt
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Well-Structured Course Alternated Theory and Practice
“The course had a well-structured content, with training classes that alternated between theory and practice. The trainer showed passion for the topics and put in great effort to effectively teach the material.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Great Experience with Expert Trainer and Robust Material
“I had a great experience with an expert trainer. I am very grateful to VK sir for making the concepts easy to understand. Additionally, the course material was very robust.”
Business Modelling Expert
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Highly Useful for Process Excellence Roles; Practical Insights
It is really useful for individuals who are involved in process excellence roles. The practical applications and insights gained were highly valuable.
Business Excellence Master Black Belt