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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Informative Module; Helpful Trainer; Excellent Execution
“Very informative and perfectly designed academy course module. The trainer was so helpful, and the execution level was up to the mark.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Exceptional Course Delivery
The course material, enriched with well-crafted examples, ensures a deep and clear understanding of the topics. Mr. Khatri’s delivery is truly outstanding.
AHP Practitioner
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Sagar Adagale
14/04/2024
Process Leader, Capita India Private Limited
Knowledge Gained Will Help Career Growth
“I feel great with such knowledge, which will help me in my career, and Benchmark has done that for me. Many thanks to Benchmark Six Sigma and the trainer for all the support.”
Lean Six Sigma Green Belt
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Best-in-Class Training with Highly Relevant Content
“The training was best in class. The trainer demonstrated elaborate knowledge on the current market requirements, ensuring that the content was highly relevant to industry needs. The detailed coverage of topics provided a comprehensive understanding and was extremely valuable for practical application.”
Lean Six Sigma Green Belt
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Good Training; More Service Examples Would Help
“The training was good and met my expectations. To further enhance understanding, it would be beneficial to include more pages and additional examples, particularly on the service side. Additional content would greatly improve the learning experience. “
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Course Addresses Real-World Problems in Service and Manufacturing
“The course emphasizes real-world problems and does not specifically relate to the manufacturing industry but also to the service industry, doing complete justice to both.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Ayapilla Phani Krishna Mohan
07/04/2024
Deputy manager, Bharat Biotech
Excellent coaching and training material
“Excellent coaching with excellent training material. The materials provided were comprehensive and well-structured.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Suraj Surve
07/04/2024
Subject Matter Expert & Quality Analyst, Accenture
Satisfactory Learning Experience Meeting Expectations
“The learning experience was good. The content and delivery met my expectations.”
Lean Six Sigma Green Belt