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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sarita Yogesh Narkar
21/04/2024
Associate Vice President, Motilal Oswal Financial Services Limited
Excellent Course with Outstanding Content and Instructors
“The course is excellent with outstanding course content and instructors. I really enjoy it.”
Lean Six Sigma Black Belt
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Trainer Knowledgeable; Needs More Interactivity
“The trainer’s knowledge is good, but it would be better if more classes or role-play are included in the course materials. More interactive sessions would enhance the learning experience.”
Lean Six Sigma Green Belt
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Ashish Mishra
21/04/2024
Manager – Customer Experience, Tata 1mg
Exceptional Learning Experience at Benchmark SS Academy
“Benchmark SS Academy provides an exceptional learning experience. The trainers demonstrate mastery of the course material, while the proactive course coordinators consistently share valuable information. My experience as a participant at Benchmark SS Academy has been truly rewarding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Trainer Had Good Knowledge and Delivery
“The trainer has good knowledge and correct delivery. The clarity and depth of knowledge provided were excellent.”
Lean Six Sigma Green Belt
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Neha Mishra
21/04/2024
Sales support manager, Caterpillar
The trainer’s Interactive Sessions Provided Practical Insights
“The trainer is a great teacher. He makes the session very interactive, time-efficient, and provides insights/examples for practical business scenarios. If I get the Green Belt, I will surely come back for the Black Belt.”
Lean Six Sigma Green Belt
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MBB Program Was Immensely Rewarding Experience
Participating in the MBB program has been an immensely rewarding experience. The program fostered a collaborative learning environment where I had the opportunity to engage with classmates from diverse backgrounds and industries, which provided valuable insights into different business perspectives. What stood out to me the most was the emphasis on practical application through case studies.
Business Excellence Master Black Belt
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Interactive and Exercise-Based Training Kept Focused Learning
“The training was very interactive, and the exercise-based approach helped us remain focused while learning. The engaging format was beneficial.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Good GB Training; Suggest Longer Duration
“Overall, the Green Belt training was good and very informative and well-explained by the trainer, but I firmly believe that three weeks of training is of lesser duration. My strong opinion is that the training should have been kept for four weeks, 20 hours, and not 12 hours. One weekend should have been kept for a recap of the entire course and a detailed Q&A session or practice with more tasks. A lot of topics for a candidate like me were pretty new, and it takes time to grasp and remember things.”
Lean Six Sigma Green Belt