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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kishor Ramdas Sonawane
19/08/2024
Quality Engineer, TomTom
Good to learn from Benchmark SixSigma
Very nice guidance from ‘VK’ Sir while learning AI-Enabled Analytical Hierarchical Process Practitioner (AHP)
AHP Practitioner
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Indrani Ghosh Dastidar
19/08/2024
Manager – Process Excellence, Capgemini
AHP Exercise Highlighted Practical Understanding
“AHP classroom team exercise is the highlight of this program. While going through the theory it appears to be simple. However, reality hits while doing the exercise. Thanks for such the hands-on example , it really helps me understand the concept and now I feel comfortable to use AHP.”
AHP Practitioner
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Priyanka Kotian
19/08/2024
Chief Manager – Process Excellence, HDFC Life
Thorough Training on AHP with AI; Highly Recommended
“This session was extremely thorough and detailed that provided in depth information on AHP with AI enabled option. I am very happy and satisfied with the program and training given by VK Sir. I would definitely recommend my colleagues and friends to enhance their knowledge in this area”
AHP Practitioner
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Raghavendra Rao Althar
19/08/2024
Specialist Quality Management System, First American India
Course Structures Thought Process Leveraging AHP Model and AI
“The course is a great attempt to structure our thought process of leveraging the power of AHP model with help of AI capability. This helps to develop expertise in real-world application and develop the confidence to be an impactful Business Excellence Professional.”
AHP Practitioner
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Highly Insightful
Highly insightful & informative session on applications of AI to make work more seamless for an AHP practitioner.
AHP Practitioner
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Divya Noronha
18/08/2024
Group Manager, WNS Global Services
Practical & Insightful Learning
The live team exercise provided valuable hands-on experience, enhancing our understanding of key concepts. Its practical nature makes it adaptable to various use cases, offering both effectiveness and deep insights.
AHP Practitioner
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Smart & Strategic Decision-Making
An outstanding approach to decision-making that thoughtfully integrates multiple criteria for well-rounded and effective choices.
AHP Practitioner
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Outstanding Six Sigma Training Experience.
“Your Six Sigma training was excellent and really stood out. I appreciated how clearly the instructor explained complex concepts and tools. The interactive exercises and real-world examples made the material much easier to grasp and apply. I also found your availability for questions and the extra resources you provided to be very helpful. Thanks for delivering such a valuable training session! 5”
Lean Six Sigma Green Belt