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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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SUREKHA JONDHALE
MANAGER QUALITY, Sunshine Hospitals, Hyderabad
Trainer’s Real-Life Examples Kept Class Active and Engaging
“The trainer’s approach, with wonderful real-life examples, kept the class active and engaging.”
Lean Six Sigma Green Belt
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Mohd. Umaid Sonday
Operations Manager, Experian Credit Information Company of India Private Limited
Trainer’s Depth of Knowledge Made Learning Effective and Comprehensive
“I appreciate the depth of knowledge displayed by the trainer throughout the course, making the entire learning process effective and comprehensive.”
Lean Six Sigma Green Belt
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ADVAITH S AJI
Student, T A Pai Management Institute
Practical Examples by Mr. Vishwadeep Showed Operational Improvements
“Mr. Vishwadeep’s use of practical examples made the sessions engaging, demonstrating that Six Sigma can lead to improvements in operational departments and profitability.”
Lean Six Sigma Green Belt
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Collins Chacko
STUDENT, T A Pai Management Institute
Well-Designed Course Structure Made Learning Systematic
“The course structure was well-designed, making learning systematic and comprehensive.”
Lean Six Sigma Green Belt
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N G GOPINATH
Student, T A Pai Management Institute
Excellent Material and Faculty Created Ideal Learning Environment
“The course material is very nice, accompanied by the best faculty and resources, making it an ideal learning environment.”
Lean Six Sigma Green Belt
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Ravi Kumar M
HR Spec, FedEx
Engaging and Supportive Trainer Fostered Conducive Learning Environment
“The trainer’s approach was engaging and supportive, fostering a conducive learning environment for all participants.”
Lean Six Sigma Green Belt
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Rachit
QA, Talent Edge
Concepts Will Aid in Process Improvement and Achieving Better Results
“The concepts is going to help us in process improvement and driving better results.”
Lean Six Sigma Green Belt
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Viswanath Amirtharaj
SME, First American India
Trainer’s Expertise Made Learning Informative and Enjoyable
“The trainer’s expertise was evident throughout the course, which made the learning process both informative and enjoyable.”
Lean Six Sigma Green Belt