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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Chandana Perera
Lecturer, University of Moratuwa
Case studies and simulations gave lean insights
“The Case studies and Simulation Games gave a very good insight of lean.”
Lean Six Sigma Green Belt
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Gaurav Singh Chauhan
Senior Consultant, UST Global
Trainer’s knowledge made topics engaging
“The trainer’s wealth of knowledge was evident in every session, making even the most complex topics engaging and understandable. His experience shone through in his delivery, and not a single minute felt disengaging.”
Lean Six Sigma Green Belt
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MOHAN KUMAR
ENGINEER, Vikram Solar
Very interactive sessions enhanced learning experience
“The session was very interactive, greatly enhancing my learning experience. The instructor was very interactive, and I learned a lot about data analysis.”
Lean Six Sigma Green Belt
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Satish Rao
GIS Analyst II, Here Technologies
Practical Explanations, User-Friendly Approach
“The practical way of explaining concepts and user-friendliness were very effective.”
Lean Six Sigma Green Belt
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Karthik Kaliyamurthy
Manager – Coding services, Visionary RCM
Recommended program for all managers
“This program should be attended by all managers”
Lean Six Sigma Green Belt
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Swarup H Furia
Sr. Business Analyst, Here Technologies
Clear Concepts Provided Solid Foundation
“The clear understanding of all concepts provided a solid foundation. The detailed explanations and practical examples were particularly helpful.”
Lean Six Sigma Black Belt
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Yogesh Dubey
Senior Spatial Data Analyst, Here Technologies
Great Sessions with Expert Trainer
“Great Experience, I liked the way sessions were held and topics were arranged to make sure that concepts are getting clear. Trainer was professional and had expertise in all concepts explained. I would look forward to be a part of benchmark for future certifications.”
Lean Six Sigma Green Belt
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Holistic trainers answered all questions thoroughly
“The trainers explain holistically and they answer all the questions in the session, ensuring that no doubts are left unresolved.”
Lean Six Sigma Green Belt