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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kamlesh Patel
Quality Auditor, Vodafone
Enriching session with activities and knowledge sharing
“The overall session was enriching with all activities and knowledge sharing, making it an exceptional learning experience.”
Lean Six Sigma Green Belt
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Sapna Wilson
Deputy Manger, Vodafone
Transformed analytical thinking with interactive training
“My expectation was to gain analytical skills to apply in my role and benefit my organization. The course was interactive and detailed, and these trainings have transformed my analytical thinking, significantly enhancing my skill set.”
Lean Six Sigma Green Belt
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Hariharan, S
Biz Ops. Mgr, Hewlett Packard
Detailed and Informative Instructor Sessions
“The detailed and informative sessions by the instructor were very helpful in understanding the material.”
Lean Six Sigma Green Belt
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Venkatesh S
Operations Manager, Hewlett Packard
Practical Statistical Tools Demonstrated on Examples
“The practical usage of statistical tools on real-time examples was very informative. It provided better insights into how these tools work in practice.”
Lean Six Sigma Black Belt
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KRISHNA KUMAR VIJAYARAGAVAN
QUALITY ANALYST, Wave Global Services
Interactive sessions fostered deep understanding
“The interactive sessions facilitated a deeper understanding and provided a supportive environment for learning.”
Lean Six Sigma Green Belt
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UMACHANDIRAN
Sr.Manager, Hexagon Nutrition
Effective Systematic Teaching Approach
“The structured approach to teaching was effective in systematically covering all necessary topics.”
Lean Six Sigma Green Belt
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SMITHA VIVEKANANDAN
Hindustan Tyres
Engaging and Informative Interactive Sessions
“The interactive class sessions were very engaging and informative.”
Lean Six Sigma Green Belt
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Jia P Talreja
Willis Towers Watson
Well-structured training with clear explanations
“The well-structured training, combined with clear explanations, made learning enjoyable and effective.”
Lean Six Sigma Green Belt