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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Vidya Seth
Quality Manager, DXC Technologies
Practice-Driven Training Approach Was Beneficial
“The practice-driven training approach was very beneficial for learning.”
Lean Six Sigma Green Belt
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Chetana Vaidya
Senior Process manager, eClerx
Excellent Training Explained with Simple Examples; Good Venue
“Excellent training, explained with simple examples. Good venue. Gained a lot of knowledge.”
Lean Six Sigma Green Belt
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LOURDU XAVIER S
Senior Manager, eClerx
Problem-Solving Techniques Covered Were Very Useful
“The problem-solving techniques covered in the training were very useful. The methods taught will help in identifying and addressing issues more effectively.”
Lean Six Sigma Black Belt
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A. ASADHULLAH
SITE ENGINEER, Sterling and Wilson Private Limited
Course Structure Made Learning Enjoyable and Effective
“The way the course was structured made learning enjoyable and effective.”
Lean Six Sigma Green Belt
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ANAND K R
Senior Executive, Strides Shasun Limited
Real-Life Examples Made Concepts Tangible and Relatable
“Real-life examples used throughout the course made the abstract concepts tangible and relatable, enhancing the overall learning experience.”
Lean Six Sigma Green Belt
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S VAITHEESWARAN
Executive Director, Sundaram BNP Paribas Fund Services
Trainer’s Clear, Well-Paced Approach Facilitated Learning
“I found the trainer’s approach to be refreshingly clear and well-paced, which facilitated my learning process. The practical examples were particularly relevant and helpful, allowing me to grasp the concepts with ease.”
Lean Six Sigma Green Belt
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Kapil Anand
Sr Group Manager, Encore Capital Group
Knowledgeable Trainer and Team Made Learning Excellent
“The knowledgeable trainer, along with my team, made the learning experience excellent.”
Lean Six Sigma Green Belt
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Rahul D Wagh
Sr.Engineer, Epcos India Private Limited Nashik
Faculty’s Simple Explanations Made Complex Concepts Easy
“The faculty’s simple explanations and clear examples made complex concepts easy to grasp.”
Lean Six Sigma Green Belt