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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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ABDUL KHADEER
Asst Manager, Adept Polymers Private Limited
Effective Training on DMAIC and DMADV Methodologies.
“The training on both DMAIC and DMADV methodologies was thorough and enlightening.”
Lean Six Sigma Green Belt
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Arjun Sharma
Lead Technical support consultant, Adobe
Effective Training with Well-Explained Concepts
“Training was really good, descriptive. All the concepts were well explained by the trainer and I can easily use them and apply them which was a my aim to join the session.”
Lean Six Sigma Green Belt
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Abhay Vij
Student, Jaypee Business School
Highly Interactive and Innovative Training
“The training was highly interactive and innovative.”
Lean Six Sigma Green Belt
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Sarita Shonkhala
Acting Quality Analyst, Adobe
Interactive course enhanced engagement and effectiveness.
“The course was highly interactive, which made learning more engaging and effective.”
Lean Six Sigma Green Belt
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Mitesh Gajjar
Manager, Aegis
DMAIC approach explained for process improvement.
“The DMAIC approach and tools were well-explained, equipping me with essential methodologies for process improvement.”
Lean Six Sigma Green Belt
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Paras Bablani
Process Manager/ Associate, JP Morgan Chase
Excellent Course Structure and Delivery Method
“The course structure and delivery method were excellent.”
Lean Six Sigma Green Belt
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Sanjeev Kumar Myadagoni
Team Leader, AGS Health
Course Details Enhanced My Professional Skills
“I appreciate that every aspect of the course was covered with depth and clarity, enhancing my professional skills.”
Lean Six Sigma Green Belt
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Srinivas Alakuntla
Quality, AIG Hospital
Excellent GB Training Enhances Professional Skills
“GB training conducted excellent, it really helps in my profession and brought to my knowledge on various tools and techniques by the trainer. He taught all sessions very well and in easy to understandable manner.”
Lean Six Sigma Green Belt




