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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Nanda Shivkumar Iyer
Dy Manager Reporting & Audit, KCPC
Helpful Pre-Course Material Enhanced Familiarization
“The pre-course material delivery before classes began was very helpful for familiarization.”
Lean Six Sigma Green Belt
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Jasmeet Chadha
Sr.Process Engineer, Kimberly Clark Lever Limited
Practical DMAIC Approach Enhanced Skills
“As someone keen to refine my decision-making and data analysis skills, the Six Sigma course has been an invaluable asset. The DMAIC philosophy, presented in a practical and accessible manner, has become an integral tool for my work. Now, I feel fully equipped to contribute to business performance improvement, irrespective of the business’s scale.”
Lean Six Sigma Green Belt
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MARISWAMY .S
DEPUTY MANAGER, Kirloskar Electric company
Instructor Made Complex Terms Accessible
“The instructor did an excellent job of explaining complex and technical terms, making it accessible even for a beginner like me. He created an engaging learning environment.”
Lean Six Sigma Green Belt
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Raman Kant Bhutani
Senior Manager, Krishna Labels Private Limited
Engaging Course Made Concepts Simple
“Sometimes you really don’t get words to express what you feel about something. The course content is excellent and the way it was taught was very much engaging, directive, mode was way organized.Most of it, the trainer never let speed be on the top of it. Being from different background he made most of this thing simple in a layman language.Thank u so much. Strongly recommend.”
Lean Six Sigma Green Belt
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CHANDRASEKAR SARAVANAN
Assistant Manager, L&T Technology Services
Beneficial Analysis, Hypothesis Testing, and DOE Sessions
“The analysis, hypothesis testing, and DOE sessions were extremely beneficial. They provided a solid understanding of the key concepts.”
Lean Six Sigma Black Belt
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Samarth S Kalyanashetti
Sr.Design Engineer, Allegis services india Private Limited.
Instructor’s Examples Clarified Six Sigma Processes
“The instructor’s examples were extremely helpful in demystifying Six Sigma processes, even for someone with no statistical background.”
Lean Six Sigma Green Belt
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Nelson Joseph Dass
Sr Support Consultant (QA), Allscripts / Veradigm
Understanding Concepts through Real-World Scenarios
“Practical scenarios were discussed in detail, which helped me understand how to apply concepts in real-world situations.”
Lean Six Sigma Green Belt
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Sruti Jaitane
Management Trainee, Alpla India Private Limited
Outstanding Training Enhances Understanding and Enjoyment
“The training methodology was outstanding, allowing every participant to understand and enjoy the subject matter deeply.”
Lean Six Sigma Green Belt