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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Soman Panda
Student, NITIE Mumbai
Fun Learning Techniques Improved Productivity
“Fun-filled learning and simple techniques to improve productivity by reducing re-work. Also, the concept of Quizzes in regular intervals throughout the course will exciting and encouraged healthy competition.”
Lean Six Sigma Green Belt
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Vipindas PC
Business Process Manager, AvlView.com
Balanced and insightful training experience.
“The combination of trainer, course material, and sessions was very well balanced and insightful.”
Lean Six Sigma Green Belt
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Chandan Bedi
Student- MBA Tech, NMIMS Mumbai
Courses Provided Are Excellent in All Areas
“The courses provided are excellent in all the areas that it covers.”
Lean Six Sigma Green Belt
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Sushil Rai
Back end Operation (Cust support), Axis Bank
Effective and Understandable Training Program
“The training program was very good and easy to understand , the way trainer explained that made it more easier.”
Lean Six Sigma Green Belt
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CHAITANYA MARAMRAJU
Scientist, Novartis
Knowledgeable Trainer Made Learning Enjoyable
“The trainer was not only very knowledgeable but also brought lighter moments that made the learning experience enjoyable.”
Lean Six Sigma Green Belt
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Susanta Saha
Manager, Nuance Communications
Excellent LSSGB Session; Highly Recommended
“Attending the LSSGB session and gaining knowledge from it is an excellent experience for me. I would recommend this to all aspirants who are interested and planning to join any Six Sigma workshop in future.”
Lean Six Sigma Green Belt
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Swarandeep Kaur Juneja
Associate, BDO India LLP
Practical Implementation of Six Sigma Tools
“Practical implementation of various six sigma tools and methodologies was my expectation from this course. The best part was the examples used to explain the in-depth logic.”
Lean Six Sigma Green Belt