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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Mrinal Vats
Assistant Manager, Indus Towers
Excellent Material Kept Training Engaging
“My goal was to learn how to improve output and process improvement for customer satisfaction. The course material and the approach to knowledge sharing were excellent, keeping the training session engaging throughout.”
Lean Six Sigma Green Belt
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Akshay Deshpande
Student, Industrial Engineering
Professionally Managed Course; Great Networking
“The course was dealt with in an exceptionally professional manner. A great source to network with industry professionals.”
Lean Six Sigma Green Belt
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Sijin Mohan
BA, Accenture
Training Successful: Excellent Trainer, Improved Self-Learning Materials.
“Thoroughly enjoyed the training for 6 days and wished we had few days more to discuss some of the topics in detail. The trainer was outstanding and his expertise in the concepts were evident in his training and whenever someone tried to challenge the concepts . Great job Benchmark and the trainer, and not to forget the way the course materials have been simplified which enables self learning to a large extent. Thanks for knowledge . 1 step forward for me personally in statistics and a long journey ahead toward insights and analytical.”
Lean Six Sigma Green Belt
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Yatin Sanghvi
Sr. Manager Accenture Interactive Operations, Accenture
Instructor’s Expertise Evident in Course Foundation
“The instructor’s in-depth knowledge and expertise were evident, providing a solid foundation in the course material.”
Lean Six Sigma Green Belt
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Praveen Pavithran
Quality Control Engineer, IPA Private Limited
Interactive Teaching Made Learning Engaging and Refreshing
“I wanted to grow my career by understanding Six Sigma concepts and methods. The teaching methodology was superbly interactive, making the learning process not just informative but also engaging. I can proudly say that the ease of understanding and the joyful quizzes made the experience incredibly refreshing.”
Lean Six Sigma Green Belt
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Jeniffer Renet Pereira
Workplace Experience Lead, ISS Facility Services India Private Limited
Interactive Sessions Enhanced Understanding; Clear Explanations
“The interactive training sessions included various activities that greatly enhanced my understanding of the subjects taught. Mayank ensured all topics were clearly explained, making it easy for everyone to grasp the concepts.”
Lean Six Sigma Green Belt
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ABDUL KHADEER
Asst Manager, Adept Polymers Private Limited
Effective Training on DMAIC and DMADV Methodologies.
“The training on both DMAIC and DMADV methodologies was thorough and enlightening.”
Lean Six Sigma Green Belt
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Arjun Sharma
Lead Technical support consultant, Adobe
Effective Training with Well-Explained Concepts
“Training was really good, descriptive. All the concepts were well explained by the trainer and I can easily use them and apply them which was a my aim to join the session.”
Lean Six Sigma Green Belt