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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Kaushik De
Vice President, Kotak Mahindra
Effective Example-Based Learning Approach
“The example-based learning approach was very effective. It helped me grasp the concepts quickly and efficiently.”
Lean Six Sigma Black Belt
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Priyanka Rentapalli
Senior Financial Analyst BPA, Alcon Laboratories
GB Session Enhanced Skills for Real-Life Application
“GB session with Benchmark has given practical and fun exposure to all the LSS topics, with several examples from different industries. This session had further enhanced my skills in statistics, brainstorming techniques, and at the end of the training, I am ready to implement it in my real life scenarios.”
Lean Six Sigma Green Belt
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SEEMA BHAGWAN GOLEKAR
SENIOR CONSULTANT, KPMG
Learned Tools and Techniques; Excellent Arrangements
“I learned many tools and techniques during the classroom training which gave me the best approach and methodology to use during training. The class arrangements were excellent, making the learning process smooth and effective.”
Lean Six Sigma Green Belt
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Amogh Baliram Mhatre
Assistant Manager, L&T Finance Limited.
Comprehensive Approach to Quality Improvement
“The course provided a comprehensive approach to quality improvement. It covered all necessary aspects, making it very beneficial.”
Lean Six Sigma Black Belt
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V SURESH KUMAR RAO
SR. OFFICER, Lafarge India Private Limited
Impactful Manager Training Improved Skills
“The training from the manager was highly impactful, giving us insights and hands-on practice that will undoubtedly improve our training skills.”
Lean Six Sigma Green Belt
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Savio D’souza
Asst Manager, Lifestyle International Private Limited
Comprehensive Basics Explained Simplified Statistics
“The comprehensive content covered the basics of statistics and explained them in a simplified manner, making it ideal for anyone interested in achieving a Green Belt certification.”
Lean Six Sigma Green Belt
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Vivek kumar
Sr. Engineer, Lloyd Electric & Engineering Limited
Tools and Techniques Improved Project Management Skills
“The tools and techniques like process mapping and brainstorming introduced were invaluable in improving my project management capabilities.”
Lean Six Sigma Green Belt
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Sudharshan Kumar
Quality Engineer, Alufit (I) Private Limited
Effective Teaching Techniques Ensured Thorough Material Grasp.
“The teaching techniques employed were highly effective, ensuring a thorough grasp of the course material.”
Lean Six Sigma Green Belt