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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Nirdesh Kumar
Management Staff, Cipla
In-Depth Teaching Enhanced Technical Acumen
“The Green Belt concepts were elucidated through in-depth teaching that included regular guidance, counseling, and numerous exercises to ensure practical application, providing an edge to careers by enhancing technical and business acumen.”
Lean Six Sigma Green Belt
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Ishan Mehta
Assistant Manager, Relaxo Footwear
Detailed Knowledge Augmented by Relevant Examples
“The detailed knowledge and good content shared during the course were augmented by relevant examples, making complex concepts easier to grasp.”
Lean Six Sigma Green Belt
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Pramod Kumar
Team Leader, Cognizant
Informative Material with Relatable Examples Enhanced Learning
“Thank you for the training. I found the material very informative and could relate to what I do everyday. The examples shared during the training helped in understanding the concept better. Post this training, I believe I will be able to perform tasks at higher level. Only constructive feedback from my side would be to eliminate paper and go green from your next batch onward. Hopefully, when I come back for black-belt, it will be all online.”
Lean Six Sigma Green Belt
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Shiva Kumar Ilapakurthi
Learning Executive, Cognizant
Clarity on Utilizing Six Sigma Tools in Work
“A clarity on when, where, why, and how to utilize Six Sigma tools and exercises was established, making the training highly informative and applicable to my current work.”
Lean Six Sigma Green Belt
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Yuvraj Singh
Senior Business Analyst, Cognizant
Descriptive Content and Real-Life Examples Clarified Concepts
“The course’s descriptive content and real-life examples helped me understand the concepts. This is indicative of Benchmark’s high-quality training materials and broad coverage of essential knowledge.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Ashok Talukdar
Lead Quality Analyst, Concentrix
Dedicated Instructor’s Attention Was Beneficial
“Despite facing some challenges, the instructor taught us with great dedication and attention to detail, which was incredibly beneficial.”
Lean Six Sigma Green Belt
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Nipun Rajan
Senior Research Associate (II), S&P Global
Interactive Sessions Provided Dynamic Learning
“Understanding quality and Six Sigma concepts was my main goal, and the course’s interactive sessions, led by Parag, offered a dynamic way to apply these concepts professionally.”
Lean Six Sigma Green Belt
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Nagaraja RU
Program Manager, Connect India
Impeccable Course Management Made Complex Topics Accessible
“The management of the course by Parag was impeccable, making complex topics accessible.”
Lean Six Sigma Green Belt