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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Mimshad Ahmed Haidry
Assistant Manager, BenoSupport Tchnologies Pvt.Limited
Instructor Effectively Imparted Training
“The instructor’s ability to impart the training effectively made the learning process highly interactive and rewarding.”
Lean Six Sigma Green Belt
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Clifford Anthony George
Quality Control Analyst (QCA), Omega Healthcare
Enhanced Analytical Skills Improved Problem Solving
“With enhanced analytical skills, the course improved my approach to problem-solving, providing me with better career growth opportunities through route cause analysis and problem identification training.”
Lean Six Sigma Green Belt
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Manjunath KN
Service Quality Team Lead, Omega Healthcare
Hypothesis Testing Section Beneficial with Examples
“The section on hypothesis testing was highly beneficial, and the examples given by Parag Sir were easy to follow and helped me understand complex concepts.”
Lean Six Sigma Green Belt
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Yakob B
Quality Manager, Bigbasket
Complex Topics Made Easy by Trainer
“The course was conducted in a way that made complex topics easy to understand, thanks to the Trainer’s effective teaching style.”
Lean Six Sigma Green Belt
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Said Waladwadi
Senior Specialist Rotating Equipment, ORPIC
Effective Teaching Method Made Learning Easy
“The teaching method was effective, making it easy to follow along and absorb the information.”
Lean Six Sigma Green Belt
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Bharat Kumar Pattem
Student – 2 year, BITS Pilani
Clear Communication Clarified DMAIC Methodology
“The communication throughout the course was clear and direct, making it the best course to clear DMAIC methodology.”
Lean Six Sigma Green Belt
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Disha Raj Chanda
Brand Head, Pachouli Wellness clinic
Engaging Team Activities Enhanced Practical Understanding
“The team activities were engaging and facilitated a practical understanding of the material, enhancing my focus and application skills.”
Lean Six Sigma Green Belt
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PRASHANT
Student (2nd Year – MBA), BITS Pilani
Concise Concepts with Relatable Industry Examples
“The concise delivery of the concepts with relatable examples from industry and pedagogy by the instructor made this a great program for beginners in Six Sigma.”
Lean Six Sigma Green Belt