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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sanjana Sen
Student, SIIB
Beneficial Hands-On Knowledge of Six Sigma Tools
“The instructor’s methodology and expertise were impressive. Instructor gave live examples and basic Refreshed. Thanks for sharing.”
Lean Six Sigma Green Belt
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Dr Preet Kaur
Zonal Head Lab Operations, Dr Lal PathLabs
Engaging Course Maintained Interest Throughout
“I didn’t lose interest in any part of the course, which was engaging throughout.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Bhaskar Shekar
Process Improvement Program Manager, Sitel India Limited
Excellent Training Material Enhanced Understanding of Six Sigma
“The material provided in the training was excellent. It significantly enhanced my understanding and application of Six Sigma concepts.”
Lean Six Sigma Black Belt
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Kasha Kranthi
Sr Team Lead, DST IT Services
Black Belt Achievement Enhanced Professional Skills
“Achieving a black belt in Six Sigma through this course has significantly enhanced my professional skills.”
Lean Six Sigma Green Belt
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Yogesh raj. M
Executive Project Manager, SPi Global
Beneficial and Well-Managed Training Duration
“The concise duration of the training was very beneficial and well-managed.”
Lean Six Sigma Green Belt
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K.Vicknesh
Student, SRM Institute
Trainer Simplified Complex Concepts; Beneficial Activities
“I was particularly impressed with the trainer’s ability to simplify complex concepts, making them accessible. The practical activities and exercises were highly beneficial, providing a hands-on experience that was both informative and enjoyable.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Ankit Ghai
Lead Process Consultant, Standard Chartered Bank
Concepts Covered with Practical Examples for Clear Understanding
“The training covered all the concepts with practical examples, which helped in understanding clearly. The practical approach adopted for teaching made the learning experience very effective.”
Lean Six Sigma Black Belt
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Thirumalai Selvan R
Senior Engineer, Eaton Technologies
Relatable Practical Examples Effectively Illustrated Concepts
“The practical examples given were relatable and effectively illustrated the concepts discussed.”
Lean Six Sigma Green Belt